Joel Gress
VP of Product Marketing – Acumatica
SWK Technologies, Inc.
Acumatica 2022 R1 includes over 200 enhancements and 60 new features designed to help you work smart on the go, unlock global markets, and offer the deep functionality required by industry-leading organizations. Additionally, new functions have been introduced that are designed to make retail and ecommerce, construction, distribution and manufacturing companies even more productive.
However, before taking advantage of these new features, it is important to review the system requirements and ensure your organization is ready. This post is intended for Acumatica customers that are self-hosted under the Acumatica Private Cloud subscription model. For Acumatica SaaS customers, the upgrade to the new version and hosting considerations are included with your subscription.
At the time of this post, Acumatica outlined the following system requirements to run Acumatica 2022 R1. Please note, these system requirements are subject to change, so please refer to Acumatica Community (login required) or the help files for the most up-to-date requirements.
Before upgrading your current Acumatica Cloud ERP instance, we strongly recommend that an administrator back up all Acumatica configuration files and databases. For a detailed description of how to update Acumatica Cloud ERP, see “Updating Acumatica ERP” in the Installation Guide which can also be found on the Acumatica Community forum.
There are three components of Acumatica ERP to consider prior to upgrade:
- Web interface accessed through workstations and other user devices
- Application Server/Web Server
- Database Engine
For Acumatica 2022 R1, each of these components must meet or exceed the system requirements outlined in this post.
Special Notes
Internet Explorer Support Ending June 15, 2022
Releases of Acumatica prior to June 15, 2022 will provide support for Internet Explorer, but all releases on or after June 15 will not. However, Acumatica Cloud ERP will continue to support Microsoft Edge, Firefox, Google Chrome, and Apple Safari.
Azure Cloud Services – Classic Support Retired
On August 24, 2021, Microsoft announced plans to retire the Cloud Services (classic) deployment model effective August 31, 2024. As of April 5, 2021, the new Azure Cloud Services deployment model is generally available.
Starting with Acumatica 2022 R1, users cannot use the Cloud Service Classic deployment model, as Acumatica is switching to the new deployment model and is no longer providing the following:
- Azure service package file
- Ability to generate .cscfg files through the Configuration Wizard
To deploy Acumatica 2022 R1 or later on the Windows Azure platform, users will need to create a Windows virtual machine in the Azure portal and follow the instructions for installing Acumatica locally.
Workstations
Workstations or devices used to access Acumatica Cloud ERP should meet or exceed the hardware and software requirements listed below:
Hardware and Software Requirements
- Minimum display resolution of 1024×768, typical display resolution of 1920×1080
- Adobe Reader 2019 or later to open Acumatica ERP PDFs
- Microsoft Office (to view documents exported from Acumatica ERP)
- Microsoft Office
- 2019
- 2016
- 2013
- 2010
- 2007
- 2003 with the Microsoft Office 2007 compatibility pack
- Web Browsers
- Microsoft Edge 44 or later
- Mozilla Firefox 82 or later
- Apple Safari 12 or later
- Google Chrome 87 or later
- Microsoft Office
Note: Starting on June 15, 2022, Internet Explorer will no longer be supported by any Acumatica ERP version.
Note: For Microsoft Internet Explorer 10 the hotfix for the ASP.NET browser definition files in the Microsoft .NET Framework 4.0 should be installed. For more information, see https://support.microsoft.com/kb/2600088.
Application/Web Server
The environment where you install the server part of the Acumatica ERP should meet hardware and software requirements listed below.
Hardware/Software Requirements
- Operating systems
- Windows Server 2019 64-bit Edition
- Windows Server 2016 64-bit Edition
- Windows Server 2012 64-bit Edition
- Windows Server 2012 R2 64-bit Edition
- Windows Server 2008 64-bit edition
- Windows Server 2008 R2 64-bit edition
Note: You can install the server part of Acumatica ERP on non-server operating systems, such as Windows Vista 64-bit edition, Windows 7.0 64-bit edition, Windows 8.0 64-bit edition, Windows 8.1 64-bit edition, and Windows 10 64-bit edition, but only for testing purposes. For production you must use a server operating system.
- Microsoft .NET Framework 4.8
- Microsoft .NET Core 3.1
- Microsoft Internet Information Services 7.0, 7.5, 8.0, 8.5, or 10 depending on the underlying operating system.
Note: You must set the Enable 32-bit Applications option to False in IIS settings. Acumatica ERP 2022 R1 supports only the Integrated mode of the application pool. Classic mode is not supported. If you try to upgrade an earlier version of Acumatica ERP using Classic mode for the application pool, the upgrade to Acumatica 2022 R1 will display an error message and fail.
- Memory: 16 GB RAM
- CPU: 2 cores; 3.5 GHz
- Hard Disk Space:1 GB available hard disk space plus 200 MB for each additional instance of Acumatica ERP
Database Engine
You can find system requirements for the database you are using with Acumatica ERP below.
- Microsoft SQL Server
- 2019
- 2017
- 2016
- MySQL Community Edition Server
- 5.7 or 8.0 64-bit edition
- Memory
- 8 GB RAM
- CPU
- 2 cores; 2 GHz
- Hard Disks Space: For each database, 1 GB available hard disk space. Depending on the number of transactions, additional hard disk space may be required to store large numbers of transactions.
Code Authoring Environments
To create stand-alone applications with Acumatica ERP or develop customizations and add-on solutions on top of Acumatica ERP, you need one of the integrated development environments (IDEs) listed below.
- Microsoft Visual Studio with Microsoft Web Developer Tools
- 2019: Community, Professional, or Enterprise edition
Configuring Web Server (IIS) Features
Before you install the Acumatica ERP server software, make sure that the following Web Server (IIS) features are turned on:
- Web Management Tools > IIS Management Console
- World Wide Web Services > Application Development Features > .NET Extensibility
- World Wide Web Services > Application Development Features > ASP.NET
- World Wide Web Services > Application Development Features > ISAPI Extensions
- World Wide Web Services > Application Development Features > ISAPI Filters
- World Wide Web Services > Common HTTP Features > Default Document
- World Wide Web Services > Common HTTP Features > Static Content
- World Wide Web Services > Performance Features > Dynamic Content Compression
- World Wide Web Services > Performance Features > Static Content Compression
- World Wide Web Services > Security > Request Filtering
Note: Make sure each application pool you are planning to use with Acumatica Cloud ERP 2022 R1 or later has the Enable 32-bit Applications parameter set to False. The parameter is located under the IIS Manager > Application Pools > Edit Application Pool > Advanced Settings menu).
Setting Up an HTTPS Service in Web Server (IIS)
HTTPS is a secure communications channel used to exchange information between a client computer and a server. You may need to set up an HTTPS service for the Web Server (IIS) – for example, if your users export data to Microsoft Excel and want to update the data automatically, or you want to use single sign-on (SSO).
To enable SSL (Secure Sockets Layer) for the Web Server (IIS), you must first obtain a certificate that is used to encrypt and decrypt the information that is transferred over the network. You receive a certificate file from a certification authority, and then register the certificate with your Web Server (IIS). For instructions, refer to the documentation provided with your Web Server (IIS).
Enabling Semantic Search for Microsoft SQL Server
To access the full-text search functionality, you must install Semantic Search on the Microsoft SQL Server. For more information on searching in Acumatica ERP, see Managing Search in the Acumatica ERP System Administration Guide.
To install Semantic Search, select Full-Text and Semantic Extractions for Search on the Features to Install page during Microsoft SQL Server setup. For additional details, see the documentation that accompanies Microsoft SQL Server.
Prerequisite Steps
The Apply Updates (SM203510) form in Acumatica only lists minor updates for the currently installed version of Acumatica Cloud ERP. The administrator should manually upgrade the currently installed major version of Acumatica ERP on the server to Acumatica 2022 R1.
Please Note: Using the web interface to upgrade to Acumatica 2022 R1 is not supported.
Before administrators install or upgrade to Acumatica Cloud ERP 2022 R1, they must complete the following:
- Switch the Internet Information Services application pool where the Acumatica Cloud ERP 2022 R1 instance will be installed to Integrated mode. Acumatica 2022 R1 does not support Classic mode.
- Install Microsoft .NET Framework 4.8 on the server where the Acumatica ERP 2022 R1 instance will be installed.
- Install Microsoft .NET Core 3.1 on the server where the Acumatica Cloud ERP 2022 R1 instance will be installed.
- Ensure the upgrade process for Acumatica Cloud ERP 2022 R1 follows one of the supported upgrade paths outlined in the Upgrade Paths section below.
- If your company uses reports, customizations, or integrations to third-party products, see Upgrade Procedure: Customizations and Integrations in the Release Notes for Developers available on the Acumatica Community.
- If your company uses custom or customized forms, see Upgrade Procedure: Redesigned Form Toolbar on Custom and Customized Forms in the Release Notes for Developers available on the Acumatica Community.
- If your company has deployed integrated solutions that use OAuth 2.0 or OpenID Connect, see Upgrade Procedure: Changes to the Integrations that Use OAuth 2.0 or OpenID Connect in the Release Notes for Developers available on the Acumatica Community.
- If your company uses customized credit card processing, see Upgrade Procedure: Integrated Credit Card Processing Feature in the Release Notes for Developers available on the Acumatica Community.
Upgrade Paths
The upgrade process for Acumatica Cloud ERP 2022 R1 depends on the version of Acumatica you currently have installed.
Direct Upgrade to 2021 R2
- 2022 R1 BETA
- 2021 R2
- 2021 R1
- 2020 R2
Note: For a list of previous upgradable versions for later 2021 R2 updates, see the Release Notes for the corresponding 2021 R2 update.
Incremental Upgrade to 2022 R1
- 2020 R1
- Step 1: Upgrade to 2021 R2
- Step 2: Upgrade to 2022 R1
- 2019 R2
- Step 1: Upgrade to the latest build of 2021 R2
- Step 2: Upgrade to 2022 R1
- 2019 R1
- Step 1: Upgrade to the latest build of 2020 R2
- Step 2: Upgrade to 2021 R2
Upgrade NOT Supported
- 2022 R1 Preview 2
- Remove all components and install a later build from scratch
- 2022 R1 Preview 1
- Remove all components and install a later build from scratch
Special Notes
- We recommend that before starting the upgrade process, you review the following sections in the Acumatica 2022 R1 Release Notes for additional tasks you may need to plan for and complete in order to finish upgrade process.
- Post-Upgrade Change and Actions
- Upgrade Notes Specific to Retail-Commerce Functionality
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