MANAGED CLOUD SERVICES

MCS

Worry-Free IT Support

5 BENEFITS OF SWK TECHNOLOGIES’ IT SUPPORT SERVICES

IT support is integral to doing business in the modern world. Managed network services ensure your system is always equipped with a response to all of your IT paint points For SMBs, midmarket companies and small enterprises, there are no better solutions than SWK Technologies’ Network Assurance and Network Essentials IT support services.

Here are five reasons SWK has the managed IT services for you:

  • SWK enables you to control costs
  • SWK solves increasingly complex IT solutions
  • SWK transforms your IT infrastructure
  • SWK offers more comprehensive and complete IT solutions
  • SWK enables you to maintain compliance

Cybersecurity Solutions

SWK TECHNOLOGIES’ CYBER THREAT PROTECTION SERVICES ARE A COLLECTION OF SOLUTIONS THAT ARE DESIGNED TO MEET THE NEEDS FOR A VARIETY OF CYBER THREATS.

The changing threat landscape has increased risk and made it difficult for small businesses to keep up. Today’s threats are stealthier and more complex than ever. Cyber criminals only need to find a single weakness to exploit and will use any means necessary to find vulnerabilities.

Dealing with and recovering from a security incident is extremely costly. SWK provides a variety of solutions to provide your network with the proactive and preventative defenses to keep you safe.

ADVANCED ENDPOINT PROTECTION (ENHANCED CYBERSECURITY)

24×7 Security Operations Center (SOC) – The SOC will provide 24×7 monitoring and alerting. For Critical alerts, the SOC will take action to isolate and remediate the threats. Using the endpoint protection technology, the SOC can identify and confirm malicious attacks in progress and, when discovered, will activate remediation steps including scrubbing the system of any remnants of the attack such as processes or registry keys created. In more extreme cases such as ransomware, the SOC will roll back the system to restore system and data access.

 

UNIFIED SECURITY EVENT MANAGER (ADVANCED CYBERSECURITY DATA AND ANALYSIS)

Using security information and event management (SIEM) technology, data is collected, analyzed, and correlated from network devices, endpoint logs, and threat intelligence feeds. This information is used to identify security incidents, policy violations, fraudulent activity, and other threats. When such activities are identified and validated, the SOC will mitigate the attack while providing advanced remediation documentation and next steps. SWK will engage with the Customer per defined Incident Response Procedures to apply a permanent fix.

MULTI-FACTOR AUTHENTICATION

With hackers and scammers lurking around every corner of the internet, you need the ability to confidently and securely log into all your devices and accounts. Multi-Factor Authentication (MFA) offers the easiest solution to this problem, granting you the certainty that a cyber criminal won’t be able to log into your account with just your password. MFA sets up a wall of defense, requiring multiple steps to access an account, think of it as one door with two separate locks that require two separate keys you can’t get in if you found just one.

 

SECURITY AWARENESS TRAINING

Did you know…91% of successful data breaches start with a phishing attack

Training your employees is the best defense against today’s sophisticated phishing and ransomware attacks. More than ever, employees are the weak link in an organization’s network security. They are frequently exposed to sophisticated phishing and ransomware attacks. Employees need to be trained and remain on their toes with security top of mind.

We offer the world’s most popular integrated platform for security awareness training combined with simulated phishing attacks. Find out how we can help you manage the continuing problem of social engineering and create a human firewall.

DARK WEB MONITORING

Our service is designed to help both public and private sector organizations detect and mitigate cyber threats that leverage stolen email addresses and passwords. We leverage a combination of human and artificial intelligence that scours botnets, criminal chat rooms, blogs, Websites and bulletin boards, Peer to Peer networks, forums, private networks, and other black-market sites 24/7, 365 days a year to identify stolen credentials and other personally identifiable information (PII).

SIMPLY SECURE ENCRYPTION

PCs are still the heart and soul of employee productivity.
There’s more data here for thieves than any other mobile device. Additionally, industry, national, state and local regulations require encryption of all at risk consumer data. Still, many businesses fail to comply, leaving customers and employees vulnerable to identity theft, opening the possibility for legal problems, and allowing sensitive corporate information to escape.

Leveraging on-board encryption tools from Microsoft, SWK’s Simply Secure Encryption allows us to enforce and manage workstation encryption from the cloud while being completely transparent to the user.

VULNERABILITY TESTING

Network security regulations are increasingly becoming stricter and more comprehensive in response to the growing rate of breaches targeting organizations holding personal data. SWK’s Network Vulnerability Testing also provides a tool for achieving data privacy compliance by allowing you to conduct regular vulnerability testing of your system. This examination enables you to review the effectiveness your cybersecurity practices and demonstrate compliance to regulatory agencies.

Our test will map and scan up to five (5) public IP addresses on your network to determine if they are vulnerable to the latest threats. We’ll provide you with a report detailing our findings, then we’ll schedule a call to discuss your environment and recommend potential remedies.

Cloud Hosting

Secure Cloud Hosting — The 1st and only single-source Cloud application hosting solution protected by affordable, enterprise-class cybersecuritySoftware is the key component to helping you run your business more efficiently, and that’s crucial to remaining competitive and growing your company. The question is, where is the best place for your software to reside? On your servers (on-premise), in the Cloud, or some combination of both?

We can help. We have solutions for each of these environments or any combination of them.

SWK is pleased to offer the latest in application hosting. Our service, Secure Cloud Hosting (SCH), provides the most secure and cost-effective way to have your business applications hosted in the Cloud. SCH offers full service Cloud hosting for your ERP, CRM, network monitoring software, and other business management applications.

Hosting your business applications helps you focus on your business, transform your technology infrastructure, and lower your total cost of software ownership. This is a perfect solution if you plan to move your applications from on-premise to the Cloud OR if you want a hybrid of on-premise and Cloud application functionality.

For many businesses, the Cloud is the future. And we recommend starting that transition and taking advantage of the many benefits of migrating to the Cloud, such as:

  • Lower infrastructure management costs
  • A more predictable monthly cost
  • Unlimited scalability to help you keep up with business volume
  • Built-in back-up and redundancy to ensure business continuity
  • Rapid software deployment and easy integration of 3rd party add-ons and other solutions
  • Letting you focus more on your core business and strategic initiatives
  • Highest data security available today (see below for more details)

Did you know?!

Secure Cloud Hosting — The 1st and only single source Cloud application hosting solution protected by affordable enterprise-class cybersecurity

AFFORDABLE CYBERSECURITY

We’re all aware of rampant network attacks, ransomware, phishing and many other inventive ways hackers are finding to gain access to networks, steal customer information, and hold your data for ransom. What has become clear is that “network security” is no longer enough. The threat has widened and the challenge made more difficult.

We’ve stepped up to that challenge. We have secured SCH with a SmartSOC — the most powerful cybersecurity service available to small and mid-sized businesses.

SmartSOC is an intelligent security operations center (SOC), comprising of high-end security tools and a 24x7x365 team of cybersecurity experts that protect our customers’ networks and data by seeking “hacker footprints,” identifying them, and curtailing them before they can infiltrate and hack critical data. In other words, this is the most proactive type of cybersecurity available today. Best of all, we’ve incorporated it into our application hosting services and made it affordable for you.

ONE VENDOR FOR YOUR TECHNOLOGY, SOFTWARE, & CYBERSECURITY

When you rely on a vendor for your software, another vendor for your application hosting, and another vendor for your network and data security, you run into countless complexities and problems. When you run into problems and seek answers, your hosting vendor blames the software vendor, the network security vendor blames the hosting vendor, and so on and so on.

At SWK, we can manage all of this for you. We work directly with accounting software and ERP, software automation integrations, on-premise and cloud-hosted networks, and cybersecurity and network defense solutions. We have wrapped up these practices into our Secure Cloud Hosting so that we can be your single solution vendor.

Virtualization

Virtualization experts from SWK Technologies can show you how to simplify your IT infrastructure, lower costs, and improve your system reliability.

By virtualizing your in-house technology, you’ll be able to access more IT, more memory and more applications than are physically installed on the computers in your office. Virtual servers hosted offsite by SWK Technologies, or in your office, will organize your network, increase your productivity, and save you money.

Virtualization techniques can be applied to many aspects of your business IT, including networks, storage, laptop and server hardware, operating systems and applications.

VIRTUALIZATION SERVICES

Implementing a virtual infrastructure in your business is a smooth and effortless process, because using your computers will be no different. Once your Virtualization solution is active, you’ll enjoy saving money energy, and increased uptime!

SWK Technologies’ Virtualization Services Include:

  • Server and Desktop Virtualization
  • Troubleshooting and Repair
  • Consulting and Design
  • Virtual Environment Monitoring
  • Network Consolidation
  • Failover and Disaster Recovery
  • Solutions for Small Business and Enterprise

Backup and Continuity

Studies have shown that up to 43 percent of companies experiencing a major data loss could not recover, 51 percent collapsed within two years, and only 6 percent were able to survive a breach or other catastrophe that compromised their critical data. SWK’s Business Assurance solution provides robust business continuity deliverables that ensure your data – and your business – remains whole. SWK’s business continuity and disaster recovery service provides a modern solution to data loss and network downtime. There is no need for delicate tapes, drives, or manual effort with this solution as it delivers an automated, worry-free process. Backup data is stored at your office as well as securely transferred offsite with active monitoring over the entire procedure.

Should any of your servers fail, virtualization technology embedded within our Business Assurance device will allow it to assume those roles so that your business can continue while repairs or replacements are under way.

Should a flood, fire, or other catastrophe occur, SWK Technologies can provide a new Business Assurance device loaded with your applications and data from offsite storage so you’re able to work from an alternate facility. Now that’s business continuity!

WHAT EXACTLY IS

BUSINESS CONTINUITY?

Watch this quick video to the left to learn more out Business Continuity, what it means to your business, and why you should care.

SERVER MONITORING

Proactive monitoring of your servers with SWK’s Server Assurance solutions provides protection and peace of mind for your network. We ensure that your business isn’t disrupted by network downtime, unexpected costs, or any other sudden interruptions that could catch you off-guard.

Server Assurance Provides:

  • Low Cost Proactive Monitoring that works to prevent expensive downtime, lost sales, unhappy customers and staff
  • Automated Patching for server security and reliability, a MUST for your business
  • A real-time server inventory and history to assists in fast resolutions
  • Monthly “Health Reporting” for your server(s) for you to see exactly how they stand and where adjustments should be made.

Email Hosting

For most businesses today, e-mail is the mission-critical communications tool that allows their people to produce the best results. This greater reliance on e-mail has increased the number of messages sent and received, the variety of work getting done, and even the speed of business itself. This is where Microsoft Exchange Server excels!

Amid this change, employee expectations have also evolved. Today, employees look for rich, efficient access—to e-mail, calendars, attachments, contacts, and more.

Microsoft Office Outlook provides an integrated solution for managing your time and information, connecting across boundaries, and remaining in control of the information that reaches you. Outlook delivers innovations you can use to quickly search your communications, organize your work, and better share your information with others — all from one place.

With professional virus and spam filtering, Email Assurance is the combination to rely upon for access no matter where you are or what type device you are using.

INTERESTED IN COLLABORATING?

If you’re interested in the collaboration and productivity benefits offered by Microsoft Exchange and Outlook but not the overhead and costs often associated with owning a server, Email Assurance is for you!

Spam and Virus Filtering

Filter Out Spam and Viruses Before They Reach and Impede Your Network!

Email Assurance is SWK’s fully managed email protection service, eliminating up to 99% of unwanted email before it reaches a user’s network. It’s a powerful and flexible service that enables organizations of any size to manage email communications with the same level of control and protection that Fortune 500 companies enjoy. No additional hardware or software is required.

The Email Assurance filtering system is continually revised 2,000-4,000 times per day to ensure protection from even the newest spammer tricks and tactics. It works on multiple platforms and utilizes proprietary detection systems, 4 virus scanning engines, more than 60 filtering techniques, and front-wave protection to rid email inboxes of spam, worms, viruses, and all other protocol-based vulnerabilities.

Email Assurance also provides users with the ability to sift through and retrieve valid emails with the Held Spam Report. This feature enables you to review daily reports of messages held and release any legitimate emails that may have captured by your filter. An alert is sent directly to your inbox whenever a message that is potentially not spam was quarantined for any reason.

Employee Awareness Training

Baseline Testing:
We provide baseline testing to assess the how susceptible your users are to a phishing attempt through a free simulated phishing attack.

Train Your Users:
The world’s largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.

Phish Your Users:
Best-in-class, fully automated simulated phishing attacks, hundreds of templates with unlimited usage, and community phishing templates.

See the Results:
Enterprise-strength reporting, showing stats and graphs for both training and phishing, ready for management. Show the great ROI!

Weekly Instant Tips:
Keep up to date with the latest trends, notifications, and education

Strategic Training:
Training modules designed specifically for each department. HR, Accounting, Sales, Marketing, Compliance, etc…

Proven Results:
After years of helping our customers train their employees to better manage the urgent IT security problems of social engineering, spear phishing and ransomware attacks, we decided to go back, and look at the actual numbers over a 12 month period.

The overall Phish-prone percentage drops from an average of 15.9% to an amazing 1.2% in just 12 months. The combination of web-based training and frequent simulated phishing attacks really works.

Network Vulnerability Test

Network threats are always on the rise and every day there is a new virus, ransomware, or other malware infection. Cybersecurity breaches lead to network downtime, which can cost you up to hundreds of thousands of dollars every hour your system is down.

SWK’s Vulnerability Testing is designed to identify potential threats  along with the risks they pose. Our award winning Network Services team will work with you to proactively fight these dangers and protect your systems.  Our Vulnerability Test will map and scan up to five (5) public IP addresses on your network to determine if they are vulnerable to the latest threats. Our Team will provide you with a report detailing our findings and discuss your environment while providing recommendations on potential remedies.

Network security regulations are increasingly becoming stricter and more comprehensive in response to the growing rate of breaches targeting organizations holding personal data. SWK’s Network Vulnerability Testing also provides a tool for achieving data privacy compliance by allowing you to conduct regular vulnerability testing of your system. This examination enables you to review the effectiveness your cybersecurity practices and demonstrate compliance to regulatory agencies.

What is a network vulnerability test?

  • A vulnerability test is responsible for highlighting weaknesses in computers, apps, and network infrastructure
  • A vulnerability test is a key measure designed to prevent networks from being hacked because it reveals any weaknesses in the critical areas of the network
  • Knowledge is key in order to know where your vulnerabilities lie. If you know what to improve, you can strengthen your weak points to keep hackers out
What should a vulnerability test accomplish?

  • Identification, quantification, and ranking of weaknesses inside networks
  • Explaining the consequences of a hypothetical scenario of the discovered security soft spots
  • Creating a plan to overcome the discovered weaknesses
  • Offer recommendations to help fix a company’s security, and reduce further risks

SWK’s Vulnerability Testing is designed to identify potential threats  along with the risks they pose. Our award winning Network Services team will work with you to proactively fight these dangers and protect your systems.  Our Vulnerability Test will map and scan up to five (5) public IP addresses on your network to determine if they are vulnerable to the latest threats. Our Team will provide you with a report detailing our findings and discuss your environment while providing recommendations on potential remedies.

Network security regulations are increasingly becoming stricter and more comprehensive in response to the growing rate of breaches targeting organizations holding personal data. SWK’s Network Vulnerability Testing also provides a tool for achieving data privacy compliance by allowing you to conduct regular vulnerability testing of your system. This examination enables you to review the effectiveness your cybersecurity practices and demonstrate compliance to regulatory agencies.

READY TO GET STARTED?

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