THE RETAIL INDUSTRY
A cloud ERP solution is ideal for retailers seeking 360-degree visibility of their processes and best-in-class functionality. The agility and flexibility of cloud- based enterprise systems allow you to seamlessly integrate all of your practices, providing an omni-channel purchasing experience for the customer while optimizing your supply chain. Real-time inventory traceability across all channels and centralized order management minimizes costs while ensuring product availability is maintained in brick and mortar locations and eCommerce channels.
Retail software solutions based in the cloud provide a completely new toolbox to build deeper and more impactful touchpoints with customers through complete control of marketing campaigns, while data analytics allow retailers to provide personalized shopping experiences for customers both on and offline. The capability to deep dive into your customer data to identify buying trends and patterns is becoming a necessary tool to compete in an increasingly digitally-driven environment. The seamless integration of online-offline and backend operations ensures that retailers are best positioned to deliver value to customers, as well as boost top and bottom line growth.
Digital transformation is affecting many industries, and retail has been irrevocably altered by online shopping. eCommerce presents additional opportunities for retailers to engage with and bring additional value to consumers. Streamlining digital customer interfaces enhances shopper experience and helps transform potential leads into sales. Cloud ERP eCommerce solutions allow you to bridge online customer portals with your operational technology systems to optimize service in real-time.
Despite the rapid rise of eCommerce, traditional brick-and-mortar retail locations still capture a significant percentage of consumer traffic. Retailers that have already made significant investments into their physical stores cannot make a complete transition to online vending overnight. Enterprise-level cloud software provides an opportunity to maintain both brick-and-mortar and eCommerce channels seamlessly. Retail cloud ERP captures and extracts the data from all of your channels to provide a real-time visibility in all of your processes in a single, comprehensive overview.
Mobile device access is greatly affecting both back-end and forward-facing operations. A significant portion of consumer traffic is driven by mobile customer portals, and smartphone and tablet devices can significantly streamline office functions. Cloud ERP for retail maintains both channels to allow you to automate processes and extract data on-demand.
Retail is a sale-driven industry that must ensure orders are fulfilled to maintain ROI. Whether in-store or online, point-of-sale processes are integral to your operations and cloud-based ERP POS solutions allow you to properly manage your transaction procedures. With retail POS software, you can streamline omnichannel sales processes to increase workflow while maintaining a positive customer experience.
Leveraging a cloud ERP solution for order and inventory management enables you to streamline your value chain from supplier to POS. Cloud-based enterprise software allows you to remain up-to-date on current inventory levels and purchase order status in real-time. Automated monitoring and planning processes eliminates time costs in your supply chain, as well manage vendor and customer relationships with specific pricing procedures.