Managed Services
MANAGED CLOUD SERVICES
Worry Less. Achieve More.
Managed Cloud and IT Services Provider
SWK Technologies is a managed service provider (MSP) delivering comprehensive IT support and cloud-based infrastructure management for growing businesses. Managed Cloud Services combines SWK’s award-winning network services with our Secure Cloud Hosting and Infrastructure-as-a-Service (IaaS) solutions to provide customers with comprehensive and robust technology stack optimization and maintenance for their entire software ecosystem. SWK delivers real-time support for on-premise, hosted and hybrid environments, modern storage and business continuity solutions, state of the art cybersecurity, network vulnerability testing, proactive employee security training, Dark Web monitoring, encryption and more.
SWK’s Managed Cloud Services encompasses three integrated service areas that work together to support your complete technology ecosystem:
- Managed IT Services – Proactive network monitoring, helpdesk support, server management and IT infrastructure maintenance that keeps your systems running smoothly. Our Network Assurance Core services provide the foundation for reliable daily operations.
- Cybersecurity Services – Comprehensive cyber defense solutions, including vulnerability assessments, penetration testing, security awareness training, and compliance support. We monitor threats 24/7 and respond to incidents before they impact your business.
- Cloud Services – Application hosting and Infrastructure-as-a-Service (IaaS) solutions that give you the flexibility of cloud computing with the reliability of enterprise-grade infrastructure. Host your ERP, business applications, or entire desktop environment in our SOC 2-certified data centers.
Cybersecurity and Compliance Services
Protecting your business from cyber threats requires multiple layers of defense working together. SWK’s managed security services provide comprehensive protection tailored to your industry’s compliance requirements, including vulnerability assessments, penetration testing, security awareness training, and 24/7 threat monitoring. CyberAssurance CORE™ is SWK’s full-service cybersecurity program built around NIST security frameworks, designed to provide you with compliance enablement for HIPAA, PCI-DSS, SOX and other regulations through documentation support, security audits and ongoing network monitoring.
Cloud Hosting Services
Hosting your business applications and IT infrastructure in SOC 2-certified data centers eliminates server maintenance costs and hardware upgrade cycles while providing predictable monthly expenses. Secure Cloud Hosting™ delivers 99.99% uptime with integrated licensing for Sage, Acumatica, QuickBooks and other business applications. SWK’s private hosting solution costs less than AWS or Azure with no hidden fees, and includes single-vendor support for both your infrastructure and software. Enhanced backup protection provides 3x daily backups retained for 14 days, with consolidated backups held for 90 days. Dynamic resource provisioning offers flexibility and speed for changing business needs, while site-to-site VPN connectivity, HTML5 remote access, and full redundancy ensure business-critical operations continue without interruption.
Infrastructure-as-a-Service (IaaS)
For businesses requiring complete virtual IT infrastructure, IaaS replaces on-premise hardware with hosted servers, storage and networking resources. This solution breaks the hardware refresh cycle with predictable monthly costs and supports multiple business applications, domain controllers, file servers and database servers in a single environment. Infrastructure-as-a-Service works best for businesses with extensive add-ons, multiple locations, or complex ERP environments requiring integrated process automation tools.
Want to learn more about managed IT and network services? See SWK’s free, no obligation on-demand video and content libraries: