The financial services industry faces many challenges when it comes to technology, but there are also plenty of opportunities for your firm to take advantage of when you invest in the right solutions and ensure your ecosystem works together seamlessly. Cyber threats, security and privacy regulations, and disconnected systems can all complicate your operations and threaten your business profitability, but overcoming these obstacles can also help you unlock new ways to improve productivity and capture more value from your processes. Whether automating burdensome manual activities or reducing the maintenance of legacy equipment by migrating applications to the cloud, implementing the right technology can be used as a catalyst for your financial service firm’s growth.
SWK Technologies is here to help take the stress off of your hands with our solutions and services tailored to your needs, from accounting and CRM software to managed IT, cloud and security support. SWK is an award-winning consulting firm and service provider with a team of experts on staff, including several versed in regulatory and cybersecurity risk management best practices for the finance industry. Leveraging our deep understanding of your top pain points, SWK Technologies will provide the technology expertise your firm needs to optimize your performance and enable success.
IT Solutions
Compliance and Risk Management
Financial services organizations from wealth advisors to banks operate within one of the most heavily regulated industries, requiring adherence to standards from FFIEC, GLBA, SOX, PCI DSS and state-level regulations like NYDFS cybersecurity requirements. Rather than approaching compliance as separate initiatives, your firm needs an integrated strategy that addresses regulatory obligations while strengthening your overall security posture.
Business Continuity Planning
FINRA, the SEC and other regulators require that financial service firms like yours be able to demonstrate the ability to restore and resume operations after an incident, as well as preserve the integrity of the sensitive data your clients entrust you to manage. By law and best practice, you must have a business continuity plan (BCP) in place that shows you have conducted a risk assessment of your persistent vulnerabilities and taken the steps to defend against them.
SWK offers tailored business continuity and disaster recovery (BCDR) solutions and services that will help you meet compliance as well as protect your mission-critical systems and data. From dedicated employee awareness training to modern, cloud-hosted backup solutions, we offer the resources you need to mitigate downtime and get your operations back on track after disruption.
Cloud Hosting for Software and IT
Whether scaling your operations during peak periods or ensuring consistent performance across multiple locations, your firm needs technology infrastructure that adapts to your business rather than constraining it. Legacy on-premise systems often create bottlenecks that limit your ability to respond quickly to market opportunities and client demands. SWK’s cloud hosting services eliminate these constraints by providing scalable, secure infrastructure tailored specifically for financial service environments. Take advantage of enterprise-grade security, automated monitoring, and seamless integration capabilities that reduce IT overhead while empowering your team to focus on serving clients and growing your business.
Secure Customer Support
Empower your firm to earn new accounts while continuing to support existing customers, reducing churn and taking control of your revenue. Take advantage of prepackaged SLA (service-level agreement) workflows, reports and self-service portals that can customized to fit your branding. Utilize the latest technology features to gain visualized insight into your customer service workflows with a modern analytics console.
Next-level Bookkeeping
Choose an accounting system that integrates seamlessly with the rest of your IT stack while providing you the latest features. Leveraging modern automation features, artificial intelligence and machine learning, cloud-hosted connectivity and more, your accounting team will be able to completely transform existing transactional and order management processes into streamlined operations powered by real-time visibility.
Software Integrations for Financial Services
Sage Intacct is a modern accounting software system hosted in the cloud that empowers you to transform how you handle your financials throughout every corner of your business. As a true cloud, native SaaS solution, Intacct enables you to better adapt to the increasing speed of your market and confidently face a wide range of disruption factors including new technologies, remote work shifts and natural disasters.
Sugar CRM offers a fully customizable solution for your sales and service teams that augments their current methods while providing you with full visibility into their status. This modern customer relationship management software grants you the tools you need to keep track of your client data and arm your sales team with the right information at the right time.