Managed Services
NetworkAssurance CORE ™ IT Services
Why Choose SWK as Your MSP?
Expertise and Experience
- Award-winning MSP with decades of industry experience
- Specialized knowledge in various sectors including manufacturing, distribution and financial services
- Deep experience with business management software like Microsoft 365, Sage 100 and Acumatica
Cost-Effective IT Management
- Predictable monthly costs
- Significant savings compared to hiring in-house IT staff
- Access to enterprise-grade IT support at a fraction of the cost
Transparency and Scalability
- Full access to documentation for processes, assets and more
- Ability to see ticket notes, response times and performance metrics
- Flexible co-management options for existing IT teams
Focusing on Your Business
- Outsource your infrastructure and network management to experts, allowing you to concentrate on your business objectives
- Obtain peace of mind when it comes to your IT resources and data security, letting you focus on what you do best
Onsite IT Support – MSP in NJ, Phoenix, Chicago, Philadelphia, & Across the Country
SWK Technologies provides both remote and onsite IT support for several locations across the United States, with offices and resources in different major cities and transit hubs throughout the nation. With a full NetworkAssurance CORE plan, you will have access to hands-on managed services and solutions tailored to your unique pain points and needs, from workstation and server maintenance to network topology.
Co-Managed IT Consulting and Support
An MSP such as SWK Technologies can act as your outsourced IT department, but could also augment existing network support and scale up your resources with your needs and budget. Businesses that already have IT staff in-house will be able to take advantage of SWK’s co-managed IT services to increase your project capacity and leverage expert consultation, additional helpdesk support and more without significantly expanding overhead.
Data Backup and Business Continuity
Data is a critical resources for nearly every modern business, and SWK Technologies will make sure that your files, settings, configurations and more directly handled under NetworkAssurance CORE ™ will be backed up securely in the event of downtime. These backups will help to ensure business continuity if anything happens to a single or multiple systems, letting the SWK team repopulate your data and prevent long-term file losses.
Looking for Cybersecurity Too?
While NetworkAssurance CORE includes essential security tools like EDR and content filtering, businesses facing elevated cyber risks may need deeper protection. CyberAssurance CORE is SWK’s dedicated cybersecurity program built around the NIST Cybersecurity Framework 2.0, offering threat monitoring through a Security Operations Center (SOC), penetration testing, vulnerability assessments and MDR (Managed Detection and Response). This program addresses the needs of businesses in regulated industries like healthcare and financial services, or any business requiring compliance with specific security frameworks. Together, these offerings give your team a clear split between operational IT support and structured security work, so nothing falls through the cracks. Contact SWK to determine which program — or combination of both — fits your security requirements.
CyberAssurance CORE™ at a glance
- Risk assessment – External domain scanning and vulnerability assessment to surface gaps in your environment.
- Endpoint and identity protection – Advanced endpoint security, managed detection and response (MDR) and multi-factor authentication (MFA) to harden user access.
- Secure access and data controls – Encryption, DNS and web filtering, and policy enforcement to reduce the impact of phishing and other common attacks.
- User awareness – Ongoing security awareness training to help your employees recognize and avoid risky behavior.
- Continuous cybersecurity operations – SOC-led monitoring and response powered by SIEM/SOAR tooling to investigate and act on priority alerts.
Data Privacy Compliance with SOC 2 Certification
All of SWK’s managed services and solutions are SOC 2 Type 1 and Type 2 certified, enabling compliance with broad and specific cybersecurity and data privacy regulations. Qualified by the AICPA, the leading association for accounting and financial management standards and certification, SOC 2 reviews the information security controls of a service provider and their ability to secure and safeguard data collected or managed on behalf of customers or other users. Receiving the SOC 2 Type 2 designation signifies that SWK Technologies was audited and found to be compliant with these regulatory requirements, validating the level of protection that SWK is able to provide for customer data.
Interested in learning more about how we can take the stress out of managing your IT?