Agentic AI… Generative AI… Permanent WFH roles… Zero-click attacks… and more.
Over the past five years, the business IT landscape has undergone significant changes, and cybersecurity attacks and compliance requirements have evolved in tandem. Considering today’s lightning-fast pace of change, it’s no wonder that, like you, many small business leaders are unsure whether their companies are properly secured from cybercrime at any given moment.
This was certainly the case for an electrical cable manufacturer headquartered in Pennsylvania that specialized in powering the industrial and entertainment industries.
Getting Their Wires Crossed
Though the cable manufacturer had outsourced their IT management, they suspected that their IT “expert” didn’t have a solid grasp on their systems and was dangerously incapable of fixing important IT issues. The situation finally became severe enough to necessitate a search for a new IT services provider. This time, the manufacturer wanted someone with cybersecurity and compliance expertise on staff, along with a thorough understanding of their core business software, Sage 100.
They were referred to SWK Technologies by their Sage partner, and after speaking with SWK, they immediately felt more confident about the outlook for their business’s IT security and performance.
Amping-Up Performance
As an award-winning Managed Services Provider (MSP), SWK provided the manufacturer with state-of-the-art cybersecurity protection and compliance expertise, along with proactive support and maintenance across their entire extended network, including remote workers’ setups. SWK also delivered unlimited remote and onsite support — which was especially important during the cable manufacturer’s move to a new office headquarters.
As an award-winning Sage software partner and support specialist themselves, SWK also knew precisely what it took to keep the cable manufacturer’s core Sage 100 software optimized for peak performance. They worked seamlessly alongside the cable manufacturer’s Sage partner to keep everything running smoothly.
In addition, SWK modernized the manufacturer’s IT setup with cloud-based Microsoft Office 365, including SharePoint and OneDrive, to ensure easier and more secure file access for staff, customers, and partners. They also helped the manufacturer power up the strength of their cybersecurity by utilizing a comprehensive, in-depth security awareness training platform that enabled staff to gain real-world experience in identifying and mitigating common cybersecurity threats.
Staying Wired for Success
With SWK, the cable manufacturer remains confident in their cybersecurity measures and feels that all workstations and servers will remain protected from now on. Their internal and external communications are secure and backed up, and they trust that their Sage 100 software will always have the necessary IT setup to run at peak performance.
Since they no longer have to worry about keeping themselves up to date in a rapidly shifting business and security landscape, the leadership team can sleep more soundly and finally return their full attention to what truly matters: crafting exemplary cables and growing the business.
Let’s Find a Solution Together
By partnering with SWK, you’re taking a step toward success. Contact us today and learn how we commit to enabling success for every one of our clients.