Managed Services
Phoenix IT Consulting & Support | MSP for Phoenix, AZ
Managed IT Services and Support Based Near You in Phoenix
SWK Technologies is a managed service provider (MSP) located in the heart of Phoenix, providing IT support and solutions throughout the Valley of the Sun, its suburbs, and neighboring areas of Arizona. Whether you are located in downtown, Scottsdale, or Mesa, SWK’s Network Assurance (NA) plan provides your business with expert onsite managed IT services and reliable network support. From 24x7x365 monitoring of your critical infrastructure and data to unlimited helpdesk and documentation services, the SWK team helps you gain peace of mind when it comes to your business technology.
As an award-winning MSP serving Phoenix, SWK Technologies understands the unique operational and regulatory requirements of many SMBs and mid-sized companies throughout the Southwest, leveraging experience gained working with customers in technology, healthcare, hospitality, and various service sectors to help you get the most out of your technology investments. With SOC 2 compliant solutions and managed services for your IT and security needs, SWK will ensure that your sensitive data remains protected around-the-clock and mitigate the risks of cyber attack bringing down your business systems in Phoenix.
Award-Winning IT Solutions and Services for Phoenix Businesses
SWK Technologies is a national provider of technology solutions and services, from ERP and business management software consulting to managed IT and hosting support. The SWK team has earned numerous awards and certifications that reflect their expertise and dedication to delivering solutions for your technology pain points along with fast expert support for the unique challenges impacting your network infrastructure. SWK additionally maintains partnerships with key vendors and publishers to leverage supplementary value-added services such as discounted user licenses for systems like Microsoft 365 or support when hosting applications such as Sage 100.
Here are some of the awards, certifications and other accolades or accreditations held by SWK Technologies:
- AICPA SOC 2 Type 2 Certification
- Microsoft Gold Partner
- CRN MSP 500
- CRN Solution Provider 500
- Channel Futures MSP 501
- Channel Futures NextGen 101
- Channel e2e Top 100 Vertical Market MSP
- Sage Diamond Partner
- Sage Master Developer
- Strategic Hosting Provider – Sage Partner Cloud
- Acumatica Gold Certified Partner
SWK Managed Services for Chicago
Proactive Monitoring and Maintenance
SWK’s Security Operations Center (SOC) and Network Operations Center (NOC) teams monitor your systems continuously, identifying potential threats and performing preventative maintenance to address emerging issues.
Unlimited IT Helpdesk Support
SWK’s Network Assurance plan includes unlimited IT helpdesk support, available on weekends and partial after-hours to support your IT infrastructure.
User Account and License Management
SWK Technologies manages your software licenses and provides administration, support, and troubleshooting for end-user accounts.
Server and Network Support
SWK’s NOC team closely monitors your network and server assets for performance and health, providing configuration management, patch updates, and related services for Windows and Linux systems.
Cybersecurity and Compliance Solutions
Network Assurance includes access to several solutions that provide additional layers of cybersecurity, including:
- Network monitoring & management platform
- Remote monitoring & management (RMM) toolkit deployer to workstations & servers
- Content filtering service blocking spam & phishing for mobile devices & websites
- Endpoint detection & response (EDR)
These applications are provided at no extra cost with an NA plan, and are included with SWK’s SOC 2 certification and actively contribute to helping maintain data security compliance per AICPA guidelines.
Outsourced IT Consulting and Strategy
SWK Technologies acts as your outsourced IT department, offering strategic consulting and regular Business Technology Reviews (BTRs) to align your IT with your business objectives.
Vendor Management and Delegation
SWK assists with vendor management, handling everything from procurement to price negotiations and direct engagement with vendors, ensuring you receive the best products and services.
Comprehensive IT Documentation
Your Network Assurance plan includes detailed inventories of hardware and software assets, network diagrams, configuration settings, SSL certificates, and procedural documentation. SWK also maintains encrypted credential vaults for secure access management.
Business Continuity and Disaster Recovery
SWK Technologies offers business continuity and disaster recovery (BCDR) solutions including regular backups and disaster recovery planning, to protect your business from disruptions.