A nonprofit manufacturer struggled with outdated IT and email disruptions. Here’s how SWK Technologies stepped in with managed services, Microsoft 365, and cloud hosting to keep their mission on track.
A nonprofit manufacturer faced technology difficulties that impacted operations in their 108,000 square-foot manufacturing and packaging plant. This nonprofit organization is also dedicated to empowering disabled adults with meaningful employment and personal growth opportunities, which brings specialized payroll reporting needs. And like any organization of that scale, it depends on reliable IT to keep its mission running. That’s exactly where things broke down.
Email disruptions and outdated IT infrastructure were causing issues. But this organization knew how to overcome IT obstacles: call in the experts.
Why This Nonprofit Chose SWK Technologies
The organization already worked with SWK Technologies for Sage ERP support. Choosing SWK’s award-winning managed IT services ensured they would have a single, proven provider for all their mission-critical hardware and software support.
The results were immediate.
Reliable Email, Reliable Mission: Starting With Microsoft 365
The first order of business was to fix the organization’s frustrating email syncing and duplication issues. The SWK Technologies team deployed Microsoft 365 (M365), which includes Exchange Online for secure, high-performance email hosting.
SWK also ensured the organization qualified for nonprofit-specific M365 pricing, meaningfully reducing their monthly operating costs.
With communication running smoothly, staff could spend less time troubleshooting and more time serving the people who depend on them.
Infrastructure Built for Impact
SWK also updated the organization’s IT infrastructure, including workstations, monitors, and network hardware. With more reliable, up-to-date equipment, the organization could meet the highest standards for security and performance.
SWK’s Backup and Disaster Recovery (BDR) services added another layer of resilience, with reliable, tested backups ensuring continuity in case of errors, natural disasters, or cyberattacks.
With a stable, secure foundation in place, every member of the organization was empowered to uphold a long-standing reputation for excellent quality and customer satisfaction, and keep that reputation at the center of everything they delivered.
Scalable, Secure, and Free to Grow: Cloud Migration
Finally, the organization moved its on-premises Sage ERP and HRMS applications to the cloud using SWK’s Secure Cloud Hosting solution. This placed routine management tasks, such as upgrades and patches, in SWK’s experienced hands, consolidating the organization’s IT spend and allowing for greater ROI on existing resources.
The move also delivered predictable monthly hosting costs, unlimited scalability to support organizational growth, and uptime guarantees.
And with remote work now fully supported, the organization can maintain smooth operations confidently, wherever their people are.
Technology Handled. Mission Renewed.
With their email resolved, equipment modernized, and their Sage ERP and HRMS solutions securely managed in the cloud, the organization has freed up the time, budget, and energy to do what it has always done best: provide meaningful work opportunities.
At SWK Technologies, that’s exactly the kind of outcome we’re here to deliver: a single, trusted partner across ERP, managed IT, and cloud hosting, so our clients can stop managing technology and start furthering their mission.
Let Us Support Your Organization
By partnering with SWK, you’re creating opportunities for your nonprofit’s continued success. Contact us today and learn how we commit to enabling success for every one of our clients.