Managed Services
Nationwide IT Services and Support
Managed IT Services and Support for Businesses Nationwide
SWK Technologies is a managed service provider (MSP) headquartered in East Hanover, NJ, with offices and resources spanning the country — from the East to West Coast, from Chicagoland to the Valley of the Sun. Small and medium-sized businesses (SMBs) across the U.S. with a Network Assurance CORE (NAC) plan have access to SWK’s managed IT services, including onsite and remote support delivered by expert technicians and consultants. Whether your business runs from a single location or multiple offices in different states, SWK has the coverage and depth to support your network and technology systems.
As an award-winning MSP serving the continental United States, SWK Technologies understands the unique operational requirements of SMBs facing modern IT challenges from emerging cyber threats to ever-changing regulations, leveraging experience gained across multiple industries to help design solutions tailored to your needs. From manufacturing and distribution to healthcare and nonprofit organizations, SWK gives you IT support built around accountability and long-term results — not just ticket resolution.
Find IT Support Near You
SWK Technologies serves as a single point of support for IT, cybersecurity and business software support — so you do not need to manage separate vendors for each. Whether you have 15 users, 50, 200 or 1000, SWK empowers you to scale past ad hoc network support without increasing the headcount of your in-house IT team. That includes single-location businesses looking for their first MSP, as well as companies with offices in multiple cities that need a provider with people in each of those regions.
Cybersecurity threats, hardware failures and regulations do not pause for businesses still searching for the right IT partner. SWK Technologies has the people, resources and industry experience to step in as a managed service provider that takes accountability for your technology — so you can focus on your business.
SWK has offices and resources in key markets across the U.S. Select a location to learn more about managed IT services in your area:
National Managed IT Services
Proactive Monitoring & Maintenance
Around-the-clock monitoring of your servers and workstations through U.S.-based Security Operations Center (SOC) and Network Operations Center (NOC) teams. Issues are identified and acted on before they become outages.
Help Desk & IT Support
Business hours help desk access with weekend and partial after-hours coverage for your users. SWK’s support team handles day-to-day IT issues and requests with documented response so nothing falls through the cracks.
Automated Patching & Updates
Automated patching for Windows and Mac servers and workstations, kept current on a defined schedule to reduce security gaps and compatibility issues.
Network Management & Configuration Backups
Active management of your network configuration with regular configuration backups, so recovery from a network-level failure does not start from scratch.
Antivirus & Anti-Malware Protection
Centralized antivirus and anti-malware software across all servers and workstations, included in the plan — no separate licensing required.
Endpoint Detection & Response
Advanced EDR tooling included in the plan at no additional software cost, deployed and managed across covered workstations and servers.
Web Filtering
Device-level and site-level content filtering to block web-based threats across your network and for individual users wherever they work.
User & License Management
User account management and license management across your environment — including Microsoft 365 licensing, laptop warranties, and firewall licenses.
Asset & Documentation Management
A maintained inventory of your technology assets and documentation of your environment, giving SWK — and you — a clear picture of what you have and how it is configured.
Vendor Liaison Services
SWK acts as a point of contact with your technology vendors, managing those relationships on your behalf so your team does not have to.
Business Continuity and Disaster Recovery
SWK Technologies offers business continuity and disaster recovery (BCDR) solutions including regular backups and disaster recovery planning, to protect your business from disruptions.