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Fixing PDF Conversion Errors in Sage 100

By November 16, 2022November 18th, 2022No Comments


Erin Oldaker-Moul

Senior Consultant – Sage 100

SWK Technologies, Inc.

This article will cover errors that could occur during PDF conversion in Sage 100 Paperless Office and a few ways to fix them. If you cannot find the error or fix you are looking for in the examples below, please feel free to reach out to SWK at and provide details of your issue.

Error Examples:

  • Error: “Unable to Process the Lockfile” or “Printer not activated. Error code -30” occurs when printing to Sage 100 Paperless Office PDF or Electronic Delivery after installing
  • Error: ” Unable to preview (report name). Operation completed successfully “
  • Error: “cannot create PDF” or “PDF not created successfully” when printing to Sage 100 Paperless Office after installing a Microsoft Windows 10 Update.

Sage 100 PDF Error Fixes

  1. In Sage File menu, click Run.
  2. At the Program field, type PL_AdvancedOptions_Ui
  3. Click OK. The Paperless Office Advanced Options window opens.
  4. Click one of the following buttons:
  5. Install Converter

Next, go to Windows Printers and devices settings, choose the PDF converter, Choose Manage.

  • Printer Properties
  • Ports tab, choose port Sage or create one.

Security tab, give full permissions to everybody

 Go to Windows search and type “regedit” to open the registry:

    • Software
    • Right click Sage 100 PDF Converter to permissions.
    • Make sure everyone has full permissions

Speak to the Sage 100 Experts for More Tips & Tricks

This is one of many tips and tricks SWK Technologies can provide to Sage ERP users. SWK is a top Sage Partner with intimate knowledge of Sage 100 and Sage 100cloud, and we leverage this experience to make sure you capture the best possible value from your software investment.

Contact SWK today to answer all of your questions on how to best use your Sage 100 or Sage 100cloud ERP.

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