A reputable provider of high-end garage doors, man doors, and windows, recently embarked on a transformative journey to enhance various aspects of their business. Since their establishment in 2006, they experienced significant growth, now boasting over 80 employees and an estimated revenue of $20 million in 2023, with $13 million stemming from door sales and installations alone.
Their offerings span a wide range of products and services, including door sales to both consumers and other garage door installers, door installation, garage door service, maintenance, and custom garage door manufacturing. Seeking to address key challenges across multiple branches, their objectives included improving distribution and field services, replacing their current Salesforce system, enhancing employee usability, and accessing real-time data for decision-making.
To address these challenges, they turned to SWK for help.
A Solution With SWK
After a thorough research and discovery period, it was evident that prioritizing distribution and field service requirements would be the best strategy. Our approach also recognized the critical importance of core financials, inventory management, and integrated field service capabilities to propel the business forward. Additionally, SWK assisted the provider in transitioning from a Salesforce system, which struggled to scale effectively amid the company’s rapid growth and increased complexity, to a solution that could streamline operations and unify disparate data sources, thus accelerating growth potential.
This solution came in the form of Acumatica’s Advanced Construction Edition.
Achieving Success with Acumatica
SWK chose Acumatica’s Advanced Construction Edition for its robust features in inventory control, project accounting, order management, customer relationship management (including case management), and field service management (including equipment management). By leveraging Acumatica’s cloud ERP platform, the garage door provider could finally modernize its operations, optimize efficiency, and pave the way for sustainable growth and success in their highly competitive industry.
A Modern, Optimized Future
Due to their collaboration with SWK and the adoption of Acumatica’s Advanced Construction Edition, the provider is poised to optimize efficiency and navigate toward continued success in the dynamic garage door industry. This transformative process reflects not only the provider’s dedication to innovation but also their proactive approach to meeting evolving market demands and ensuring long-term viability.
Let’s Find a Solution Together
By partnering with SWK, you’re taking a step towards success. Contact us today and learn how we commit to enabling success for every one of our clients.