Every business holds a different vision, goal, or mission, but one thing that everyone running a business can agree on is that the business needs to run faster. Faster businesses show increased revenues, provide better customer service, and maintain a much-needed competitive advantage. In today’s blog post, you’ll see how your business can run faster using an integrated and automated supply chain workflow including Sage’s Sales Order module, Scanco, StarShip, Accounts Receivable, and Sage 100 ERP, even without a dedicated electronic data interchange (EDI) system like MAPADOC.
1. Receive and enter the order into Sales Order for Sage 100 ERP
When your customer places an order, your customer service or sales team can enter the order directly into the Sage 100 ERP Sales Order module, which provides an optimized sales function and distribution workflow so that you can get up-to-the-minute data on every order your company is processing.
2. From Sales Order, send the order to Scanco
After you enter the order into the Sales Order module, an automatic paperless work order ticket is generated with a barcode, so that your team can barcode pick and pack the goods that the customer has ordered. The benefits of using a barcoding pick and pack system like Scanco is that you can hook the Scanco scanner up to any iOS or Android device (meaning you don’t need to purchase dedicated wireless handheld devices), and once your employees are using the Scanco scanner, the system verifies that the pick and pack selections are what the customer ordered, preventing your employees from inadvertently selecting mis-picks. In addition, Scanco’s barcoding pick and pack lets you view real-time data regarding the status of your customer’s order.
3. From Scanco, the customer order can be sent to StarShip
After your employees have picked and packed the customer order, the box can be entered into StarShip shipping software so that it can be sent to the customer. StarShip takes care of all the shipping arrangements (including shipping exceptions like bad weather conditions) so that your company can focus on manufacturing a superior product, not on tracking a box. StarShip also prevents costly shipping errors by verifying shipping information (such as dimensions and weight), verifying shipping address validity, and verifying that the package can, in fact, be delivered to the address (for instance, StarShip ensures that UPS isn’t trying to deliver to your customer’s PO Box). StarShip also has the ability to create printable shipping labels and even to send shipping updates to your customer.
4. From StarShip, the order goes to your Sage 100 ERP Accounts Receivable feature
Once the order has been produced, picked, packed, and has been verified for shipping, your company needs to make sure that you can receive payment. Accounts Receivable automatically generates invoices, billings, and customer statements, so both you and your customer will be able to keep up-to-date and accurate records.
5. The order is shipped to your customer
When your customer receives his or her package, you’ll know that they got the exact product they wanted, that it arrived safely and on time, and that all payments have been processed. Your supply chain workflow was fast, efficient, and effective, and you can be proud to say that you have another happy customer.
Contact SWK’s Sage 100 ERP Team
If you would like to learn more about how Sage 100 ERP can help your business become faster and more efficient, please contact us online.