It is 4:30 AM. You’re lying awake, again, worrying about your business. It started with typical client stresses around 2:00 AM, but when you realized how little time you had —and how much you had to do— your brain began circling the same IT management questions it always does at this time of night:
- What if I get hacked?
- What will happen to my business records if a flood, hurricane, or wildfire destroys the office?
- I bet Joe will drop his laptop again tomorrow, and Celia won’t be able to sync her calendar again. Where will I find the time to complete work if that happens?
- Oh no! That reminds me: I still need to set up that laptop for the intern, and she’s starting this week!
- And I still haven’t done that operating system update! How overdue is that? Months?
- Will the update get me new features like Al? Am I missing out on all this AI tech?
- With all this new AI stuff, I’ll probably need new hardware soon. Will it still be available with all the supply chain issues? How much will it cost?
…and so on, until your alarm goes off, and you know you have another exhausted day ahead of you.
IT Uncertainty Affects More Than Just Your Sleep — It Also Affects Your Business Performance
Though you beat yourself up for lying awake worrying instead of sleeping, your concerns are well founded. You know that unmanaged IT leads to:
- Downtime from broken, outdated, or hacked equipment
- Wasted time spent troubleshooting, researching, buying, and setting up new equipment
- Delays due to needing workarounds or updates that just can’t wait any longer
- Business stagnancy because you don’t have the time or energy to handle the increased IT concerns that come from adding new tools or new employee devices
It’s clear that the reactive IT management you’ve been relying on up until now isn’t working for you because it just leaves your business falling further behind each day.
Which means you now have 2 options:
- Head into work exhausted and underslept, then struggle through your day and stay after hours to handle it all yourself (again), OR
- Let an expert MSP proactively handle IT issues for you while you complete billable work and then head home on time for a nice dinner and a full night’s sleep.
You’ve Earned Your Rest — Let the Experts Handle IT Management for You
A managed service provider (MSP) can help you leave IT worries behind and sleep better. Why? Because you’ll know they’re taking care of your IT for you 24/7.
Stop lying awake wondering whether your IT management will cause headaches tomorrow, and rest easy with the peace of mind that comes from:
- Regular security audits & vulnerability assessments
Helps you proactively identify potential security flaws in your hardware, software, networks, and staff habits so you can fix them before they lead to a cyberattack.
- Business continuity planning & testing
Creates a complete, end-to-end plan for what your business should do in the event of a cyberattack or natural disaster, so your records remain safe and accessible, and your company can get back to work fast.
- Expert, on-demand IT service
Provides a friendly, efficient, and knowledgeable IT expert you and your staff can turn to for troubleshooting, repairs, and tiresome tasks like onboarding or device setup.
- Automated system maintenance & updates
Keeps your company’s IT up to date and secure by applying updates and patches at times when your business is least busy, like overnight (as you sleep).
- Strategic IT road mapping & budgeting
Helps you plan your next steps (and the next) confidently, so you can rest assured that you know what IT your business will need, when you will need it, and how much it should cost.
- Network monitoring from a Network Operations Center (NOC)
A Network Operations Center (NOC) is a centralized location that monitors and manages your computer and telecommunication systems 24/7, optimizing your network performance in the background. This helps ensure that you and your team maintain reliable business systems and record access.
- Careful server management
By monitoring and maintaining your servers’ hardware, software, security, and backups, an MSP can help you increase business uptime so your company stays on track.
- Documentation of tools & processes
How many IT management processes do you, and you alone, know how to perform at your company? How often have your employees offered to take those processes off your hands but could not because you never had the time to document the processes, tools, or systems you use? With an MSP, all that documentation is taken care of for you.
- Detailed compliance auditing
An MSP will evaluate your adherence to regulatory guidelines, laws, and internal policies and can set up rules in your systems to enforce policies. You won’t toss and turn wondering if your business is compliant; you’ll know it is.
- Access to enterprise-grade tools & expertise
We all know that enterprises have the best technology, which gives them the competitive edge over small and midsized businesses. The best MSPs get you access to enterprise-grade tools and IT management expertise, too.
- Risk reduction through standardized processes
Workarounds are not only inefficient, they also spring leaks in your security and compliance processes. An MSP will set up and enforce standardized processes to plug those leaks.
How an MSP Provides Peace of Mind
As a business owner, you must focus on your area of expertise to maintain your competitive edge. And since your company isn’t built on providing technology or cybersecurity services to your clients, every sleepless second you spend worrying about or managing your IT or cybersecurity is a second you have utterly wasted.
In other words, you have better things to do.
But your MSP doesn’t.
When you work with an MSP, you can relax knowing that they’ll stay ahead of tech trends for you and help you understand what truly matters for your business. They will also know which passing trends you can ignore.
Best of all, an MSP will act immediately on your behalf to take advantage of emerging tech trends or security issues, and instead of basing your company’s IT performance and security 100% on the distracted attention of one exhausted, overworked person (you), you’ll be able to tap into the power of having an entire IT department at your disposal.
Now that’s peace of mind.
Get the Rest You Deserve. Work with the MSP Experts at SWK Technologies.
For decades now, the IT management team at SWK Technologies has delivered award-winning service that keeps our customers’ businesses secure and smoothly on track — no matter what.
Our state-of-the-art cybersecurity response center is staffed 24/7 by IT experts committed to proactively solving your IT concerns while you sleep, work, or enjoy a rare day off.
Onboarding with us is fast and easy, so instead of drearily looking ahead to weeks (and years) more of nights spent tossing and turning, reach out to see how we can help you start getting better sleep soon.