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How to Access SWK Tech’s Online Support Services Help Desk

By November 24, 2014Sage 500 ERP, Sage X3

By Kris Glanville, Vice President of Support Services

Important Notice to Customers: We have changed the swktech.com website to make it easier for you to log tech support cases online. Selecting the “Support” button in the upper-right corner of any swktech.com page now will take you to our Support Services page.

A new Bomgar button has been added as well, so that customers can link to the Bomgar Support Portal and connect with a SWK technician.

How to Access Support – Step by Step

  1. Find the “Support” section on the upper-right corner of any swktech.com page, including the homepage.

SWK Tech Support Services Help Desk Sage 100 ERP

 

 

  1. Select the Sage product that you need assistance with.

SWK Tech Help Desk Sage 100 ERP Support Services

 

 

  1. Fill in the required information, providing as much detail of your problem as possible. You can easily upload screenshots or files to help us assist you to troubleshoot on a deadline.

SWK Tech Help Desk Sage 100 ERP Support Services 3

 

Once you are done, just click “Submit” and your Help Desk ticket will be sent to the SWK Help Desk.

 

We at the Help Desk would like to wish all of our clients and their families a very happy holiday season.

 

swktech-want-to-know-more Sage 100 ERP

SWK Technologies, Inc.