Integrating your Enterprise Resource Planning (ERP) system with your online store is a valuable e-commerce strategy that can streamline operations, reduce manual errors, and enhance the overall customer experience. If you are looking for a solution to help achieve this, look no further than Acumatica.
With the ubiquity of online commerce, having a solution that keeps your data aligned across platforms is essential for scaling and optimizing your business. Acumatica Shopify Connector offers seamless integration between Shopify and your Acumatica ERP system that is perfect for businesses looking to take their online store to the next step.
In this article, we will walk through how this integration works, showcasing the ease with which your business can manage inventory, process orders, and communicate with customers—all in real-time. If you want a video representation of this information, see it on our YouTube Channel here.
Acumatica Shopify Connector
Once inside the ERP platform, you will find that the Shopify Connector offers real-time synchronization between your product information and your Shopify store. From inventory stock items to price changes or promotional updates, any adjustments made within Acumatica are instantly reflected on your site.
You can display real-time product information, including title, description, category, price, images, and metadata. Import fraud data from Shopify to flag high-risk transactions.
One example of this can be seen in a demonstration conducted by SWK in the video. Here, we showed how the price of the Nikon D7500 was updated, and within seconds, Shopify displayed the new price along with an MSRP strikethrough. This immediate sync makes sure that you have access to accurate product listings and helps prevent discrepancies between your ERP system and your online store, while also mitigating the risk of fraudulent sales orders by importing Shopify’s fraud analysis data.
Beyond real-time syncing, the connector provides flexibility with scheduled integrations or manual pushes, depending on your specific business needs. Essentially, Acumatica’s Shopify Connector works to improve your quality of life by seamlessly integrating product details such as titles, descriptions, stock levels, and photos to maintain consistency across all sales channels.
Commerce Dashboard
The commerce dashboard is another feature that acts as your command center for managing online retail operations. As soon as a customer places an order, whether using saved information or applying a discount code, the dashboard provides an easy-to-view screenshot of all relevant activity. The commerce dashboard also allows e-commerce managers to quickly access incoming orders and begin processing immediately, which can reduce needless delays in the future and lead to a happier customer base.
Inside Acumatica, you have the capability to automate much of the fulfillment process, as well as going in and taking all the manual steps. The system clearly displays all order details, including any applied discount codes and final totals.
Create a Shipment
Once an order is ready to ship, the process transitions from the commerce dashboard to the shipment creation stage. From selecting the appropriate warehouse to generating shipping labels, the entire fulfillment process can be managed effortlessly within Acumatica Cloud ERP. You have the flexibility to print pick lists or shipping labels on demand. In the video, SWK showed how to manually enter a tracking number in our demonstration, but this process can easily be automated in a live environment. Once confirmed, Acumatica automatically pushes shipment details, including tracking numbers, back to Shopify, making sure that customers receive real-time updates about their order’s status.
Track Your Order
Customers are also able to track their orders, ensuring a smooth post-purchase experience that avoids any unnecessary hiccups. All customers need to do is log into their account to access the “track your order” section, where they can view their order history and track their shipment progress. The system can be configured to send real-time updates via email or text, keeping customers informed throughout the fulfillment process.
Clicking on an order provides them with a tracking number linked directly to the courier’s tracking system, providing transparency and peace of mind from the moment an order is placed until it is delivered.
Acumatica Cloud ERP
Acumatica Cloud ERP is a comprehensive business management solution that extends far beyond traditional accounting software. It offers advanced features such as a flexible general ledger, automated inventory management, and robust accounts payable, all within a cloud-based platform designed to modernize your operations and streamline implementation.
As a Gold-certified Acumatica reseller and four-time Partner of the Year, SWK Technologies provides unparalleled support. Our team includes multiple MVPs recognized for their expertise, and we offer access to a wealth of educational materials and technology resources to ensure you get the most out of your Acumatica experience.
Contact SWK Today
The Acumatica Shopify Connector offers a powerful solution for businesses looking to modernize their e-commerce and back-office operations. With real-time synchronization between Acumatica’s ERP and Shopify, your team can manage inventory, process orders, and fulfill shipments efficiently while keeping customers informed every step of the way.
Whether you are a growing business or an established one, this integration provides the flexibility to meet your specific needs, ensuring smooth operations, higher customer satisfaction, and the ability to scale effortlessly. Contact SWK today to help guide you through the integration process and ensure you get the most out of your ERP and Shopify platforms.