Careers

Join Our Team at SWK Technologies

Looking for a great new career? Join the growing SWK Team for the opportunity of a lifetime.

SWK Technologies is a leading provider of Sage solutions and IT consulting services with six locations throughout the Northeast United States, including the tri-state area.

We recognize that our people are our most important asset and we understand that our growth depends on recruiting qualified people like you. SWK offers excellent compensation and professional development packages which include:

  • Competitive salaries with incentive bonus plan
  • Health, vision and dental insurance
  • 401(k) with employer matching
  • Paid vacation, sick time and personal days
  • Company-sponsored events
  • Professional development and product certification

Join a winning team and send us your information today:


Current Openings

Accounting

Administrative

Accellos Warehouse Management Software (WMS)

EDI

Sage 100 ERP

Sage ERP X3


Accounting Assistant/Bookkeeper | Syracuse, NY

SWK Technologies is currently seeking a seasoned and experienced Accounting Assistant / Bookkeeper to provide help to the accounting manager and CFO. Work will include invoicing, making collection calls, posting payments to accounts receivable, and other tasks as assigned.

The ideal candidate will be a reliable, organized, detail-oriented self-starter with exceptional MS Excel skills and more than two years of experience in accounts payable and accounts receivable. The ideal candidate also has experience with Sage 100 ERP or Sage 500 ERP.

SKILLS AND ABILITIES
You have:

  • 2+ years’ experience working with accounts payable and accounts receivable
  • Attention to details, no matter how small
  • Exceptional multi-tasking skills
  • A passion for working on a team, as well as the ability to work independently
  • High levels of organization
  • Outstanding note-taking skills
  • Personal pride in your ongoing reliability and efficiency
  • Exceptional work ethic

RESPONSIBLITIES
Once employed, you must:

  • Complete standard accounts receivable duties
  • Post payments
  • Make collection calls
  • Handle invoices
  • Assist with various other accounting duties as needed / assigned
  • Assist the accounting manager and CFO in task completion

MINIMUM REQUIREMENTS
To be considered, you must have:

  • All listed SKILLS AND ABILITIES
  • At least two years of bookkeeping experience
  • Understanding of accounting principles
  • Advanced computer skills, including Microsoft Word and Excel
  • Ability to interpret and react to various financial reports
  • Experience with Sage 100 ERP, Sage 500 ERP, or a similar accounting system (preferred)

We offer excellent benefits.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU.
SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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Project Administrator

SWK Technologies is currently seeking a seasoned and experienced Project Administrator to join our growing team.

The ideal candidate will be an organized, deadline-driven self-starter with a degree in project management, technology, or other relevant major as well as experience with ERP systems, implementations, project management CRM, accounting, or other business software. To be considered, you must be comfortable working in a team environment with various professionals to manage all project milestones, budgets, and documentation.

SKILLS AND ABILITIES
You have:

  • Strong project-management skills
  • Self-motivation
  • Ability to manage multiple projects and shifting priorities
  • Excellent communication abilities
  • Attention to details, no matter how small
  • High levels of organization
  • Exceptional multi-tasking skills
  • A passion for working on a team
  • Troubleshooting talents
  • Excellent interpersonal skills
  • Business writing skills

RESPONSIBLITIES
Once employed, you must:

  • Manage and monitor the work flow and milestones for each technical engagement
  • Monitor budgets against scope of work and keep technical staff on track
  • Assist with proposal budgets and hours allocated for each new project
  • Allocate resources for new projects
  • Approve and direct travel schedules
  • Act as a liaison between the sales team and the technical team
  • Coordinate/resolve help desk escalations
  • Approve and coordinate time off and staff schedules
  • Assist vice president with first draft of performance reviews
  • Help with the technical discovery process
  • Assist with onboarding new technical staff
  • Work with Human Resources for scheduling needs
  • Hold weekly technical staff meetings, escalating issues as needed

MINIMUM REQUIREMENTS
To be considered, you must have:

  • All listed SKILLS AND ABILITIES (above)
  • Bachelor’s degree in business or accounting-related field
  • Current authorization to work in the US
  • A stable, committed work background/history
  • Proficiency in Microsoft Excel and Word
  • Ability to investigate and assess project-related issues and follow up
  • Systematic and orderly planning and organizing skills while managing multiple tasks
  • Demonstrable ability to work cohesively with project team members
  • Degree or experience in project management, technology, or other relevant major (preferred)
  • Experience with ERP systems, implementations, project management CRM, accounting, or other business software (preferred)

We offer excellent benefits.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU.
SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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Accellos Warehouse Management System (WMS) Consultant and Implementation Specialist

SWK Technologies is currently seeking a seasoned and experienced Accellos Warehouse Management System Consultant and Implementation Expert to facilitate implementations and provide support for our clients.

The ideal candidate will have very strong, practical experience with Accellos WMS. Knowledge about warehouse management, distribution, and/or manufacturing would also be desirable.

SKILLS AND ABILITIES
You have:

  • Hands-on experience with Accellos WMS
  • A love of problem-solving
  • Effective time-management skills
  • Excellent communication abilities
  • Strong facilitation skills
  • Phenomenal speaking and writing talents
  • Strong customer service background
  • Solid presentation abilities
  • Attention to details, no matter how small
  • Professionalism at all times, especially when resolving customer challenges
  • Multi-tasking skills
  • Ability to manage multiple projects and shifting priorities
  • A passion for working on a team
  • Strong project-management skills
  • Experience with implementation of WMS systems in a distribution, professional services, or manufacturing environment (highly desired)
  • Experience with Accellos WMS (highly desired)
  • Knowledge about enterprise-level accounting software, such as Sage ERP, SAP, Business One, or Great Plains (highly desired)
  • BS in Accounting, Computer Science, or another business-related field; or equivalent experience (desired)

RESPONSIBILITIES
Once employed, you must:

  • Provide technical support for Accellos WMS clients, both on-site and remotely
  • Install and set up warehouse management software
  • Re-engineer processes and provide training on new systems
  • Analyze issues to isolate specific components that are problematic
  • Develop functional specifications and conduct functional analyses
  • Perform quantitative business analysis to business opportunities and problems
  • Partner in the development of business case and business requirements documentation
  • Develop test plans, build test data, and test new or enhanced application functions
  • Solve problems and make decisions at the strategic and tactical levels
  • Assist clients to develop best practices
  • Train client personnel, both on-site and in classrooms
  • Provide ongoing support services to existing clients

MINIMUM JOB REQUIREMENTS
To be considered, you must have:

  • Microsoft SQL/SSRS
  • Ability to travel
  • Sufficient driving record
  • Demonstrated ability to manage complex, multi-disciplinary projects
  • Technical skills that include an in-depth understanding of distribution application software and use of PC operating systems
  • Previous experience in developing project implementation plans

We offer excellent benefits.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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Electronic Data Interchange (EDI) Specialist

SWK Technologies is currently seeking a seasoned and experienced Electronic Data Interchange (EDI) Specialist. This position requires knowledge of EDI requirements and practical experience with managing an implementation. This person will manage and coordinate the planning, scheduling, and roll out of the Electronic Data Interchange (EDI) system with our clients.

The ideal candidate will have very strong, practical experience with managing a software implementation and will have at least two years of experience. Knowledge about accounting, retail, distribution, and/or manufacturing would also be desirable.

SKILLS AND ABILITIES
You have:

  • Hands-on experience with an industry-standard EDI mapping system
  • A love of problem-solving
  • Effective time-management skills
  • High levels of organization
  • Excellent communication abilities
  • Strong facilitation skills
  • Strong customer service background
  • Attention to details, no matter how small
  • Professionalism at all times, especially when resolving customer challenges
  • Multi-tasking skills
  • Ability to manage multiple projects and shifting priorities
  • A passion for working on a team

RESPONSIBILITIES
Once employed, you must:

  • Set up and maintain trading partnerships (i.e. EDI communications, company information—including contacts, EDI documents, etc.)
  • Develop and test maps for EDI messages
  • Work with trading partners to set up initial compliance requirements
  • Install, support, and train clients on EDI translators
  • Install proprietary EDI, specifically for Sage 100 ERP, Sage 500 ERP, and Sage ERP X3
  • Configure and support communications software components, such as Cleo Lexicom
  • Assist the team with problem solving

MINIMUM JOB REQUIREMENTS
To be considered, you must have:

  • Two years of experience with EDI implementations

We offer excellent benefits.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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Consultant/Implementation Specialist – Sage 100 ERP
(New Jersey/New York Area)

SWK Technologies is currently seeking a seasoned and experienced Sage 100 ERP consultant to facilitate implementations as well as support for our clients.

The ideal candidate will have a strong background in Sage 100 ERP (MAS 90/200). A background in accounting, distribution, and/or manufacturing is also desirable.

SKILLS AND ABILITIES
SWK Technologies is looking for a:

  • Problem solver with strong communication skills
  • Strong customer service background
  • Excellent oral, written, and interpersonal communicator
  • Detailed-orientated candidate, adept at resolving customer challenges in a professional manner
  • Multi-tasker who handles multiple activities and operates well in difficult situations
  • Worker who thrives in a team environment and has excellent follow-up and communication skills

RESPONSIBLITIES
Once employed, you must:

  • Provide technical support for clients’ Sage 100 ERP software, both on-site and remotely
  • Install and setup financial, distribution, and/or manufacturing applications software
  • Re-engineer processes and provide training on new systems
  • Analyze issues to isolate specific problematic component(s)
  • Develop functional specifications and conduct functional analyses
  • Provide business and quantitative analysis in order to identify business opportunities and problems
  • Partner in the development of business case and business requirements documentation
  • Develop test plans, build test data, and test new or enhanced application functions
  • Solve problems and make decisions at the strategic and tactical levels
  • Assist clients in developing best practices
  • Lead on-site and/or classroom training for clients and personnel
  • Provide ongoing support services to existing clients

MINIMUM REQUIREMENTS
To be considered, you must have:

  • Experience with Sage 100 ERP software
  • Ability to travel and sufficient driving record
  • Strong project management skills
  • Demonstrated ability to manage complex, multi-disciplinary projects
  • Experience with implementation of ERP systems in a distribution, professional services, or manufacturing environment (desirable)
  • Technical skills that include an in-depth understanding of financial application software in PC operating systems
  • Knowledge of other financial applications software such as SAP Business One or Great Plains (beneficial but not necessary)
  • Previous experience in developing project and implementation plans
  • BS in Accounting, Computer Science, or another business-related field; or equivalent experience (desired)

We offer excellent benefits.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU.
SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.
No recruiters, please.

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Consultant /Implementation Specialist – Sage ERP X3

SWK Technologies, Inc. – Candidate can live anywhere in the US

Job Description: We are seeking an experienced Sage ERP X3 Software Consultant / Implementation Specialist. Come and join one of the most successful X3 practices in the country. Our client base is expanding and we need X3 professionals who would like to belong to a winning and supportive team!
We are looking for someone with:

  • Working knowledge of Sage ERP X3 business software and the X3 product framework and requirements
  • Sage certifications are desired but not required
  • 2 plus years experience in implementation, training and providing client support within the X3 environment.
  • Project management experience in utilizing appropriate tools and resources to document processes, timelines and responsibilities is a plus but not required.
  • Excellent communication skills with detailed follow-up on assigned tasks and responsibilities to timeline.
  • The ability to provide knowledgeable phone, on-line, and on-site consulting services for our clients using Sage ERP X3 software.
  • Experience with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience required.
  • Understanding of operational processes and requirements in the ERP world, including but not limited to distribution and/or manufacturing with a functional competency in accounting, shop floor, quote to cash, procure to play, operations, ecommerce or CRM functions highly desired.

Essential Job Duties

  • Plan and perform Sage ERP X3 software implementations at client’s workplace within the scope of the job.
  • Assist clients, through advisory services like business process reviews, systems selections, and IT planning, in determining which business processes can and should be automated and how these automated functions may be integrated into the rest of the business and technical environment.
  • Assisting clients in managing job expectations and timeline requirements.
  • Effectively present information and respond to groups of managers as well as provide onsite training for client’s personnel
  • Test for compatibility and proper function of applications including Sage authorized third party software products. (FRx, Crystal Reports).
  • Perform the underlying analysis and prepare functional and detailed design specifications for extensions, integrations, and/or customizations.
  • Define problems, collect data, establish facts, and draw valid conclusions to resolve implementation issues and help client set standards for software functionality.
  • Interpret and extensive variety of technical instructions in written and verbal form and deal with abstract and concrete variables.
  • Serve as Software Instructor, if qualified and as needed
  • Other duties as assigned.

We offer excellent benefits.

This position requires the ability to analyze business processes problems within client systems. This individual must be capable of drawing independent conclusions leading to successful problem solving techniques. The position requires continuous exercise of discretion and independent judgment based upon the special skills and knowledge required.
Must possess valid driver’s license and company required vehicle insurance and the ability to travel nationwide.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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Customer Support Representative – Sage ERP X3

Summary: The Customer Support Representative is responsible for answering incoming customer inquiries and then investigating, analyzing, and resolving a wide variety of highly complex technical, workflow, and systems related issues. Additionally, the Customer Support Representative researches complex back-line and “in progress” cases (e.g. testing unresolved issues, researching, following up on cases, etc.) and engages in team-based project work.

Essential Duties

  • Answers incoming inquiries via telephone and/or written, Internet-based (email) sessions in a support center environment, according to scheduled shifts, in order to meet business needs.
  • Independently handles all types of concerns or issues.
  • Identifies the root cause of the client’s software or system issues and uses system analysis and testing techniques to solve highly complex application, system, or hardware issues.
  • May seek guidance or advice from peers or senior analysts as needed.
  • Researches and responds to in-progress and back-line cases when not scheduled for inbound shifts.
  • Works with software vendor support staff to escalate issues and research software bugs (Sage, NetSuite, Acumatica, etc.).
  • Places outbound calls or emails to clients to follow up on and resolve escalated or in-progress cases.
  • May also respond to inquiries or complaints from customers by researching unique situations and developing new or unique approaches or work-arounds to resolve client issues.
  • Submits knowledge articles for publishing in the knowledge base, according to established procedures and policies.
  • Consistently produces clear, detailed, and high quality written documentation of client contacts related to software problems and related network, hardware, operating system, and/or workflow issues, according to established guidelines. May also review documentation prepared by others.
  • Actively works to stay current on technical knowledge in all assigned applications, as well as in support processes and procedures.
  • Promotes and supports SWK’s company philosophy and principles on a daily basis.
  • Works collaboratively and effectively within a team of peers.
  • Protects company information, both proprietary and confidential.

Required Qualifications

  • Six months to two years of experience or knowledge in one or more of the following areas required: accounting, networking, operating systems, estimating, project management, or technical support.
  • Experience with the appropriate software product.
  • Strong customer service skills, including the ability to effectively interact with a wide variety of clients in tense, pressure-filled, or somewhat adversarial situations as a problem solver.
  • Ability to exercise independent judgment and to make decisions without definitive guidance or direction.
  • Ability to work in a structured support center environment while effectively self-managing work time. Ensures work is completed efficiently, with quality and within department performance metrics.
  • Ability to step through a linear analysis of complex technical issues and identify problems / suggest solutions in a logical manner.
  • Strong problem-solving and troubleshooting skills, including the ability to actively listen and ask meaningful probing questions, and break complex business processes into simplified steps.
  • Ability to learn and apply technical knowledge, including advanced information about operating systems and appropriate software products within scheduled periods.
  • Ability to work within defined policies and procedures, using standardized tools and technology to perform job functions.
  • Very strong verbal and listening communication skills, including excellent writing skills: grammar, spelling, sentence structure, etc.
  • Ability to effectively work within cross-functional teams in a collaborative environment.
  • Ability to effectively identify and partner with stakeholders and internal service providers to aid in the resolution of conflicts.
  • Ability to respond effectively to multiple conflicting priorities, continuously prioritize and reprioritize deliverables, and to respond to unexpected changes in a positive manner.
  • Ability to understand support-center metrics and how they relate to the whole customer experience.

We offer excellent benefits.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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Developer/ Programmer – Sage ERP X3

We are seeking an experienced Sage ERP X3 Software Developer/ Programmer. Come and join one of the most successful X3 practices in the country. Our client base is expanding and we need X3 professionals who want to belong to a winning and supportive team.

We are looking for someone with:

  • 2-5 years hands-on experience with development/programming of Sage ERP X3 or other 4GL platform desired
  • Ability to create detailed technical specifications
  • Strong written and oral communication skills
  • The ability to work independently or in a team environment to meet deadlines
  • Positive, self-directed, and self-motivated attitude
  • Experience with 4GL, SQL, .net, and Crystal Reports is preferable
  • Sage ERP X3 certifications are a plus

Essential Job Duties

  • Create technical specifications for custom programs based on functional specifications/client needs
  • Provide and work to accurate estimates of development time for customer proposals
  • Write custom programs in Visual Basic, VB.net, Java, C#, Sage SAFE X3 4GL development tool, MS SQL Server, and/or Oracle
  • Modify existing programs to enhance functionality and transactional workflow
  • Write MS SQL Server Stored Procedures, Views, and Triggers
  • Write custom reports in Crystal Reports and SQL Server Reporting Services (SSRS), pulling data from MS SQL Server or Oracle databases
  • Use SQL Queries and SQL DTS Utilities to extract data from SQL databases or write data to SQL databases
  • Conduct QA testing on customizations
  • Install programs at client site
  • Provide technical modification support to clients and sales team
  • Document customizations

We offer excellent benefits.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

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