Careers

Join Our Team at SWK Technologies

Looking for a great new career? Join the growing SWK Team for the opportunity of a lifetime.

SWK Technologies is a leading provider of Sage solutions and IT consulting services with six locations throughout the Northeast United States, including the tri-state area.

We recognize that our people are our most important asset and we understand that our growth depends on recruiting qualified people like you. SWK offers excellent compensation and professional development packages which include:

  • Competitive salaries with incentive bonus plan
  • Health, vision and dental insurance
  • 401(k) with employer matching
  • Paid vacation, sick time and personal days
  • Company-sponsored events
  • Professional development and product certification

Join a winning team and send us your information today:


Current Openings

Consultant/Implementation Specialist – NetSuite
Consultant /Implementation Specialist – Sage ERP X3
Network Administrator/Consultant
Sage 100 ERP Consultant/Implementation Expert
Sage ERP X3 Customer Support Representative
Sage ERP X3 Developer/ Programmer


Consultant/Implementation Specialist – NetSuite

We are seeking an experienced NetSuite Software Consultant / Implementation Specialist. Come and join one of the most successful consulting practices in the country. Our client base is expanding and we need NetSuite professionals who would like to belong to a winning and supportive team!

We are looking for someone with:

  • Working knowledge of NetSuite business software and the product framework and requirements
  • NetSuite certifications are desired but not required
  • 2 plus years’ experience in implementation, training and providing client support within the ERP environment.
  • Project management experience in utilizing appropriate tools and resources to document processes, timelines and responsibilities is a plus but not required.
  • Excellent communication skills with detailed follow-up on assigned tasks and responsibilities to timeline.
  • The ability to provide knowledgeable phone, on-line, and on-site consulting services for our clients using NetSuite software.
  • Experience with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience required.
  • Understanding of operational processes and requirements in the ERP world, including but not limited to distribution and/or manufacturing with a functional competency in accounting, shop floor, quote to cash, procure to play, operations, ecommerce or CRM functions highly desired.

Essential Job Duties

  • Plan and perform NetSuite software implementations at client’s workplace within the scope of the job.
  • Assist clients, through advisory services like business process reviews, systems selections, and IT planning, in determining which business processes can and should be automated and how these automated functions may be integrated into the rest of the business and technical environment.
  • Assisting clients in managing job expectations and timeline requirements.
  • Effectively present information and respond to groups of managers as well as provide onsite training for client’s personnel
  • Test for compatibility and proper function of applications including third party software products. (FRx, Crystal Reports).
  • Perform the underlying analysis and prepare functional and detailed design specifications for extensions, integrations, and/or customizations.
  • Define problems, collect data, establish facts, and draw valid conclusions to resolve implementation issues and help client set standards for software functionality.
  • Interpret and extensive variety of technical instructions in written and verbal form and deal with abstract and concrete variables.
  • Serve as Software Instructor, if qualified and as needed
  • Other duties as assigned.

This position requires the ability to analyze business processes problems within client systems. This individual must be capable of drawing independent conclusions leading to successful problem solving techniques. The position requires continuous exercise of discretion and independent judgment based upon the special skills and knowledge required.
Must possess valid driver’s license and company required vehicle insurance and the ability to travel nationwide.

REQUIREMENTS:

  • A burning desire to develop a successful career in technology
  • Current authorization to work in the US.
  • A stable, committed work background/history
  • A bright, articulate, intelligent manner and ease in speaking with the C-suite and management
  • 5+ years of customer-facing experience.
  • Strong customer-centric attitude and strong people and troubleshooting skills.
  • Excellent interpersonal communications and business writing skills.

PREFERRED:

  • BS/BA in business, accounting, technology, or other relevant major is preferred.
  • Experience with ERP systems, implementations, project management CRM, accounting or other business software is preferred.
  • Experience in the areas of Finance & Distribution or Manufacturing industries is a plus.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

Back to the Top


Consultant /Implementation Specialist – Sage ERP X3

SWK Technologies, Inc. – Candidate can live anywhere in the US

Job Description: We are seeking an experienced Sage ERP X3 Software Consultant / Implementation Specialist. Come and join one of the most successful X3 practices in the country. Our client base is expanding and we need X3 professionals who would like to belong to a winning and supportive team!
We are looking for someone with:

  • Working knowledge of Sage ERP X3 business software and the X3 product framework and requirements
  • Sage certifications are desired but not required
  • 2 plus years experience in implementation, training and providing client support within the X3 environment.
  • Project management experience in utilizing appropriate tools and resources to document processes, timelines and responsibilities is a plus but not required.
  • Excellent communication skills with detailed follow-up on assigned tasks and responsibilities to timeline.
  • The ability to provide knowledgeable phone, on-line, and on-site consulting services for our clients using Sage ERP X3 software.
  • Experience with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience required.
  • Understanding of operational processes and requirements in the ERP world, including but not limited to distribution and/or manufacturing with a functional competency in accounting, shop floor, quote to cash, procure to play, operations, ecommerce or CRM functions highly desired.

Essential Job Duties

  • Plan and perform Sage ERP X3 software implementations at client’s workplace within the scope of the job.
  • Assist clients, through advisory services like business process reviews, systems selections, and IT planning, in determining which business processes can and should be automated and how these automated functions may be integrated into the rest of the business and technical environment.
  • Assisting clients in managing job expectations and timeline requirements.
  • Effectively present information and respond to groups of managers as well as provide onsite training for client’s personnel
  • Test for compatibility and proper function of applications including Sage authorized third party software products. (FRx, Crystal Reports).
  • Perform the underlying analysis and prepare functional and detailed design specifications for extensions, integrations, and/or customizations.
  • Define problems, collect data, establish facts, and draw valid conclusions to resolve implementation issues and help client set standards for software functionality.
  • Interpret and extensive variety of technical instructions in written and verbal form and deal with abstract and concrete variables.
  • Serve as Software Instructor, if qualified and as needed
  • Other duties as assigned.

This position requires the ability to analyze business processes problems within client systems. This individual must be capable of drawing independent conclusions leading to successful problem solving techniques. The position requires continuous exercise of discretion and independent judgment based upon the special skills and knowledge required.
Must possess valid driver’s license and company required vehicle insurance and the ability to travel nationwide.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

Back to the Top


Network Administrator/Consultant

SWK Technologies, Inc. is currently seeking an experienced Network Administrator/Consultant to become part of our growing IT team. We offer EXCELLENT BENEFITS AND A GREAT TEAM ENVIRONMENT! If you are confident in your abilities and are looking for a challenging position where you can expand your IT knowledge, SWK might just be for you.

We need someone SHARP! Microsoft certifications are very desirable.

The ideal candidate will have hands-on experience with IT in-house, as well as field experience in network and computer troubleshooting including:

  • Windows Server platforms
  • Client operating systems
  • Infrastructure support

Experience with MSMail server set-up and PC hardware and software support is desirable. This position will have technical in-house, on-site, and administrative responsibilities.

The right person for this position will also need to be able to conduct site surveys and evaluate a client’s technical and network needs, create proposals, and easily interact with business owners and high-level business people to present SWK’s offerings.

SKILLS AND ABILITIES
SWK Technologies is looking for a:

  • Problem solver with strong communication skills
  • Strong customer service background
  • Excellent oral, written, and interpersonal communicator
  • Detailed-orientated candidate, adept at resolving customer challenges in a professional manner
  • Multi-tasker who handles multiple activities and operates well in difficult situations
  • Worker who thrives in a team environment and has excellent follow-up and communication skills

RESPONSIBILITIES
Once employed, you must:

  • Conduct site surveys of clients’ current technology needs
  • Analyze complex IT business needs presented then recommend technical solutions
  • Solve basic and complex IT malfunctions and perform troubleshooting activities
  • Coordinate local area computer network activities, including back-up tapes, establishing, installing, specifying system requirements, and maintaining network users, user environment, directories and security
  • Develop skills and knowledge continually to stay current with upcoming technology
  • Perform analysis of network needs and contribute to design of network architecture, integration, and installation
  • Maintain network hardware and software, including servers, peripherals, network nodes, terminals
  • Implement WAN connectivity to meet requirements
  • Understand and ensure that computer system platforms provide sufficient computing resources to deliver the desired level of business performance
  • Assist with establishing controls for systems access and security
  • Conduct user training on an as-needed basis for clients and staff
  • Perform hardware and software setups, as well as other miscellaneous in-house setups
  • Coordinate third-party maintenance for network hardware, software, and services
  • Support the network department in an administrative function during downtime for activities such as, but not limited to network department customer care calls and offering network services to clients
  • Perform other duties as assigned

MINIMUM REQUIREMENTS
To be considered, you must have:

  • 3 or more years of hands-on network and computer troubleshooting experience
  • Strong project management skills
  • Demonstrated ability to manage complex projects and tasks
  • Microsoft Network Systems Engineer Certification
    • This is highly desired–if you don’t have this, you must be willing to get certified within no more than 3 months
  • Experience/training with LAN/WAN design, maintenance, and support; as well as with firewalls, backup, MS Office, and Antivirus
  • Availability to work after hours, on weekends, or whenever necessary
  • Ability to perform and speak with complete professionalism

This position is located in our Livingston office but the candidate will be responsible for in-house technology support.

Minimal travel to local clients may be required. Applicants must have reliable transportation. Travel policy includes mileage reimbursement benefits.

BENEFITS

  • Health
  • Dental
  • Vision
  • 401K
  • Training
  • Vacation
  • Holidays
  • Floating Holidays
  • Flexible Spending Plan
  • Health Reimbursement Plan
  • Credit Union
  • Life Insurance
  • Long-Term Disability

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU.
SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

No recruiters, please.

Back to the Top


Sage 100 ERP Consultant/Implementation Expert | Chicago/Skokie Area

SWK Technologies is currently seeking a seasoned and experienced Sage 100 ERP consultant to facilitate implementations as well as support for our clients.

The ideal candidate will have a strong background in Sage 100 ERP (MAS 90/200). A background in accounting, distribution, and/or manufacturing is also desirable.

SKILLS AND ABILITIES
SWK Technologies is looking for a:

  • Problem solver with strong communication skills
  • Strong customer service background
  • Excellent oral, written, and interpersonal communicator
  • Detailed-orientated candidate, adept at resolving customer challenges in a professional manner
  • Multi-tasker who handles multiple activities and operates well in difficult situations
  • Worker who thrives in a team environment and has excellent follow-up and communication skills

RESPONSIBLITIES
Once employed, you must:

  • Provide technical support for clients’ Sage 100 ERP software, both on-site and remotely
  • Install and setup financial, distribution, and/or manufacturing applications software
  • Re-engineer processes and provide training on new systems
  • Analyze issues to isolate specific problematic component(s)
  • Develop functional specifications and conduct functional analyses
  • Provide business and quantitative analysis in order to identify business opportunities and problems
  • Partner in the development of business case and business requirements documentation
  • Develop test plans, build test data, and test new or enhanced application functions
  • Solve problems and make decisions at the strategic and tactical levels
  • Assist clients in developing best practices
  • Lead on-site and/or classroom training for clients and personnel
  • Provide ongoing support services to existing clients

MINIMUM REQUIREMENTS
To be considered, you must have:

  • Experience with Sage 100 ERP software
  • Ability to travel and sufficient driving record
  • Strong project management skills
  • Demonstrated ability to manage complex, multi-disciplinary projects
  • Experience with implementation of ERP systems in a distribution, professional services, or manufacturing environment (desirable)
  • Technical skills that include an in-depth understanding of financial application software in PC operating systems
  • Knowledge of other financial applications software such as SAP Business One or Great Plains (beneficial but not necessary)
  • Previous experience in developing project and implementation plans
  • BS in Accounting, Computer Science, or another business-related field; or equivalent experience (desired)

BENEFITS

  • Health
  • Dental
  • Vision
  • Health Reimbursement Account
  • 401K
  • Employee Assistance Program
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Training
  • Vacation
  • Holidays
  • Flexible Spending Plan

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU.
SWK IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

No recruiters, please.

Back to the Top


Sage ERP X3 Customer Support Representative

Summary: The Customer Support Representative is responsible for answering incoming customer inquiries and then investigating, analyzing, and resolving a wide variety of highly complex technical, workflow, and systems related issues. Additionally, the Customer Support Representative researches complex back-line and “in progress” cases (e.g. testing unresolved issues, researching, following up on cases, etc.) and engages in team-based project work.

Essential Duties

  • Answers incoming inquiries via telephone and/or written, Internet-based (email) sessions in a support center environment, according to scheduled shifts, in order to meet business needs.
  • Independently handles all types of concerns or issues.
  • Identifies the root cause of the client’s software or system issues and uses system analysis and testing techniques to solve highly complex application, system, or hardware issues.
  • May seek guidance or advice from peers or senior analysts as needed.
  • Researches and responds to in-progress and back-line cases when not scheduled for inbound shifts.
  • Works with software vendor support staff to escalate issues and research software bugs (Sage, NetSuite, Acumatica, etc.).
  • Places outbound calls or emails to clients to follow up on and resolve escalated or in-progress cases.
  • May also respond to inquiries or complaints from customers by researching unique situations and developing new or unique approaches or work-arounds to resolve client issues.
  • Submits knowledge articles for publishing in the knowledge base, according to established procedures and policies.
  • Consistently produces clear, detailed, and high quality written documentation of client contacts related to software problems and related network, hardware, operating system, and/or workflow issues, according to established guidelines. May also review documentation prepared by others.
  • Actively works to stay current on technical knowledge in all assigned applications, as well as in support processes and procedures.
  • Promotes and supports SWK’s company philosophy and principles on a daily basis.
  • Works collaboratively and effectively within a team of peers.
  • Protects company information, both proprietary and confidential.

Required Qualifications

  • Six months to two years of experience or knowledge in one or more of the following areas required: accounting, networking, operating systems, estimating, project management, or technical support.
  • Experience with the appropriate software product.
  • Strong customer service skills, including the ability to effectively interact with a wide variety of clients in tense, pressure-filled, or somewhat adversarial situations as a problem solver.
  • Ability to exercise independent judgment and to make decisions without definitive guidance or direction.
  • Ability to work in a structured support center environment while effectively self-managing work time. Ensures work is completed efficiently, with quality and within department performance metrics.
  • Ability to step through a linear analysis of complex technical issues and identify problems / suggest solutions in a logical manner.
  • Strong problem-solving and troubleshooting skills, including the ability to actively listen and ask meaningful probing questions, and break complex business processes into simplified steps.
  • Ability to learn and apply technical knowledge, including advanced information about operating systems and appropriate software products within scheduled periods.
  • Ability to work within defined policies and procedures, using standardized tools and technology to perform job functions.
  • Very strong verbal and listening communication skills, including excellent writing skills: grammar, spelling, sentence structure, etc.
  • Ability to effectively work within cross-functional teams in a collaborative environment.
  • Ability to effectively identify and partner with stakeholders and internal service providers to aid in the resolution of conflicts.
  • Ability to respond effectively to multiple conflicting priorities, continuously prioritize and reprioritize deliverables, and to respond to unexpected changes in a positive manner.
  • Ability to understand support-center metrics and how they relate to the whole customer experience.

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

Back to the Top


Sage ERP X3 Developer/ Programmer

We are seeking an experienced Sage ERP X3 Software Developer/ Programmer. Come and join one of the most successful X3 practices in the country. Our client base is expanding and we need X3 professionals who want to belong to a winning and supportive team.

We are looking for someone with:

  • 2-5 years hands-on experience with development/programming of Sage ERP X3 or other 4GL platform desired
  • Ability to create detailed technical specifications
  • Strong written and oral communication skills
  • The ability to work independently or in a team environment to meet deadlines
  • Positive, self-directed, and self-motivated attitude
  • Experience with 4GL, SQL, .net, and Crystal Reports is preferable
  • Sage ERP X3 certifications are a plus

Essential Job Duties

  • Create technical specifications for custom programs based on functional specifications/client needs
  • Provide and work to accurate estimates of development time for customer proposals
  • Write custom programs in Visual Basic, VB.net, Java, C#, Sage SAFE X3 4GL development tool, MS SQL Server, and/or Oracle
  • Modify existing programs to enhance functionality and transactional workflow
  • Write MS SQL Server Stored Procedures, Views, and Triggers
  • Write custom reports in Crystal Reports and SQL Server Reporting Services (SSRS), pulling data from MS SQL Server or Oracle databases
  • Use SQL Queries and SQL DTS Utilities to extract data from SQL databases or write data to SQL databases
  • Conduct QA testing on customizations
  • Install programs at client site
  • Provide technical modification support to clients and sales team
  • Document customizations

To be considered please send us your resume to or call Kathleen Weiss at 973-758-6122.

Back to the Top