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Customer Success with Sage ERP X3: Satellite Industries, Inc.

By August 6, 2013No Comments

Sage ERP X3 Success StoryWhen deciding on an ERP software system for your company, there are several questions you need to ask:

Have we outgrown our current system?

How many clients do we have?

Are we expected to grow, and by how much, in the upcoming years?

What is our budget?

How quick will we see an ROI?

Sage ERP X3 offers a cost-efficient, quick ROI, flexible solution for small to mid-sized businesses looking to expand their ERP software.

Here’s why one company chose, Sage ERP X3.

With more than 50 years of experience, Satellite Industries, Inc. is the number one supplier of portable sanitation equipment in the world. The company currently operates in 75 countries with sales offices located in the United States, the United Kingdom, Germany, Belgium, France, Spain, Poland, and China. Satellite Industries, is a model of operational efficiency, and to support its worldwide operations, the company relies on a single ERP solution–Sage ERP X3.

Complex Requirements

For many years, the company had been running a homegrown software system, with several disconnected processes. Data was stored in spreadsheets, database applications, and the legacy system. Organic growth and multiple acquisitions led the company to seek a powerful, integrated ERP solution to enable it to better meet the needs of its growing operation.

Sage ERP X3 was selected from a field of nearly 40 competing software systems, including Microsoft Dynamics AX, daily commerce, and Oracle.

“Other packages claimed to offer the capabilities to manage all aspects of our complex business,” says John Babcock, vice president of Satellite Industries. “However, we learned quickly that when other vendors used the word flexible, what it meant was overly complex and expensive. Only Sage ERP X3 was able to deliver the functionality we needed—along with real flexibility—at a price point that made sense.”

Satellite Industries’ President and CEO Todd Hilde agrees, “It was important for us to find a system that would allow us to effectively collaborate with our suppliers and provide complete supply chain visibility and control. Sage ERP X3 met our supply chain, customer management, and multi-national requirements, and we were confident that our Sage partnership would result in meeting our business objective of serving our customers better.”

Babcock reports that the implementation was:

  • Well-planned
  • Well-executed
  • Rapid

“The ease of implementation of Sage ERP X3 was a key factor in the success of our project.”

Efficient Global Operations

Babcock notes that one of the benefits the company enjoys is the ability to effectively and efficiently operate in a global, mobile environment.

“I can sit here at my desk in Minnesota and quote a customer in Germany, and send off that quote in German with the amounts in Euros. Even better—I can perform the same task, just as effectively, from my iPad at the coffee shop,” he says. “Sage ERP X3 eliminates many of the hurdles of doing business internationally.”

Contact our Sage ERP X3 Team

Want to learn more about Sage ERP X3? For additional information, please contact us online.

Image courtesy of antpkr /

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