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November 2009
Welcome to the November edition of the SWK Insider
Make a Difference!
By Jeffrey D. Roth, CEO
With the approaching holiday season, it's a good time to stop whining about how awful 2009 was economically (for many of us) and focus on what we have to celebrate in our lives.
True, it's been tough for some, while others have found new ways to drive new revenue streams and create profits! At SWK, we constantly attempt to move forward. This may mean embracing a new mobile technology or discovering shortcuts for our clients that same time and money. We have found success this year by increasing our services revenue, even though new software license revenues were down.
Learn about making a difference
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Enhancements Make Sage MAS 500 ERP, V. 7.30, More Efficient
By Alec Smith
Sage MAS 500 Version 7.3 builds on its foundation by setting new standards for quality and reliability. The latest version introduces numerous usability enhancements that improve productivity and ease of use, and technology updates that deliver support for the latest operating systems, database platforms, and virtualization. Significantly improved performance and scalability let you accomplish more with fewer resources, saving you time and money.
New to MAS 500 - Credit Card Processing
Process payments quickly and easily with the new Sage MAS 500 Credit Card Processing module. The module allows you to initiate and manage credit card transactions from within the Sales Order, Accounts Receivable and Cash Management module.
Learn about more enhancements
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Oasis-CRM + QuickBooks = Increased Sales
By Mike Grogan
Companies running QuickBooks® Enterprise now have an affordable CRM (Customer Relationship Management) solution available through SWK Technologies: Oasis-CRM™.
Oasis-CRM's integration with QBE increases revenue growth through simple sales force automation. In fact, Oasis-CRM describes itself as the only true "Total Business Solution" for QuickBooks that leverages a company's existing accounting investment. By incorporating Sales Force and Customer Service Automation, Oasis-CRM automates an customer life-cycle and eliminates duplicate data entry within the company.
Learn more about Oasis-CRM
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Integrated E-mail Marketing From Swiftpage
By Alex Nastashkin
SWK Technologies, Inc. – now an authorized Swiftpage reseller – uses Swiftpage within the company to send quality, focused e-mail marketing messages.
E-mail marketing is an affordable, effective and proven method of connecting with your contacts. With Swiftpage's powerful tools, you can not only reach your contacts, but also grow your database, qualify your interested leads and automate your marketing efforts.
Reach Your Contacts
Reaching your contacts is vital to successful marketing. Swiftpage's e-mail marketing service helps you easily build beautiful e-mail templates and deliver them efficiently with smart sending features, such as send now, schedule to send and send as. And, since you're sending through Swiftpage's reliable, reputable servers, you can trust your messages will make it to an e-mail inbox.
Learn more about Swiftpage
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Big Brother and the Case of the Unproductive Employee
By Matt Hahn
No one likes someone looking over their shoulder – but sometimes, in business, it can't be helped.
Do you know what your employees are doing when they are in their cubes or offices? What kinds of sites are they surfing, what software are they downloading to your server, are they sending and receiving unrelated, compromising e-mails, and are they spending their time on Facebook, Twitter or other social media sites?
Not only is behavior unproductive; it puts the company at a huge legal risk if sensitive information were to be sent, and worse, if servers were comprised through hackers or malevolent means! Learn more
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Dear Kathleen 
Human Resource Insights from Kathleen Weiss
Q – How do we help our managers provide performance guidance without destroying the moral of the employee?
Learn the answer
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Training Schedule 
SWK is the only Sage Reseller in the greater New York area that has a Sage Authorized Training Center. We offer classroom training in Livingston, NJ, as well as on-site and Web-based training solutions.
For a complete list of courses, including content, dates and costs, visit our Training Center.
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