Software Services

success@swktech.com • (877) 979-5462

Design
Whether you are building a new facility, developing a new product, launching a new marketing effort success in any of these initiatives will be have a foundation in a well thought out and documented system design. The same is true with implementing a new technology system for your business.

SWK’s extensive knowledge of Sage and broad industry experience enables us to be a very valuable partner to you in this process. We recognize that your business is unique and that your information technology requirements are unique. The systems that we design are sure to meet your true needs.

Sage provides robust, comprehensive and integrated business management solutions that meet a great many standard business demands. These systems offer many choices and configuration options. Where more unique functionality is required Sage can be customized. Whether your unique requirements can be met with standard Sage solutions or with customization is determined during the system design process.
When you engage SWK to develop a system design we will utilize the proven SWK Technologies D4 development methodology. This approach ensures that your new system will meet you true business requirements.
Define the Problem ( D1)
To create the best possible solution, we explore your clients’ essential needs and assess their goals. This helps us to fully understand the “pain points” that our enhancement will eliminate. Our professionals will also develop a thorough understanding of their current system. Together, we will determine whether to employ existing solutions or develop a new enhancement.

Design the Approach ( D2)
After carefully defining the problem, we partner with you to design a solution that meets your clients’ critical objectives. Clear communication between our programming group and you all along the way ensures that we have a common understanding of both the problem and the solution. Whenever possible, SWK Technologies also takes into account scalability and your clients’ future needs. We will review the design with you and your client before proceeding to development.

Develop the Solution ( D3)
Our consultants have many years of experience developing sophisticated solutions for a wide variety of needs. After our consultants design a plan for the development of your solution, we will establish checkpoints along the development path. At every key milestone, we will let you know how your project is progressing and address any problems or difficulties as they arise.

Deploy the Software ( D4)
After fully testing your solution, we will carefully plan and document the installation process. We will always be sensitive to your clients’ and your needs and communicate along the way. Our software is
Choose SWK as your technology partner.

Implementation
There are many elements that contribute to a successful implementation of your new business management software solution. These include excellent planning, knowledgeable people, a team approach, excellent communication and realistic expectations.

When you retain SWK we you will receive all these qualities and more. They are brought together in a collaborative effort with you, your staff and SWK to achieve successful results.

Our team of consultants are fully trained and certified according to the rigorous standards set by Sage and have years of practical experience. The project manager and consultants responsible for your project will take you through each step with a constant eye on a project completion which is on time and on budget.

  • Planning
  • Data conversion
  • Installation and Configuration
  • Customization
  • Reports
  • Testing
  • Training
  • Go Live
  • Post Go Live Training
  • Support
  • Post Go Live Refinements

We strive toward achieving your complete satisfaction.

Customization
Sage provides robust, comprehensive and integrated business management solutions that meet a great many standard business needs. These systems offer many choices and configuration options. However to meet some business requirements Sage may be customized.
To maintain quality and integrity of Sage products customization can only be performed by select Sage Partners called Sage Master Developers. This status is earned by completing an extensive certification process the same stringent requirements as Sage’s staff programmers. SWK has been a Sage Master Developer since 1989.

As a Sage Master Developer, SWK is approved to access Sage’s source code and documentation for the Sage product family. All SWK custom programming looks and functions as if it was an integral part of the original software.

Custom Programming is performed on a fixed fee basis so you know exactly what your investment will be. These customizations often improve productivity or result in cost reductions that mean a full ROI in a short time.

Your investment in customization can generate great results in terms of improved productivity, accuracy and reduced costs.

Training

Many business studies reveal that employees who are well trained perform better, have higher moral, and are retained longer.

A recent Gartner Group study revealed that untrained users can take three to six times longer than trained users to complete the same amount of work. Untrained users are a drain on support resources and can contribute to poor employee satisfaction.

That is why we put a high priority on offering many training options.

SWK is the only Sage Reseller in the greater NY area that is a Sage Authorized training center.

SWK also offers on-site and web based training solutions.

Choose the training option(s) that meets your circumstances.

For more details contact us at (877) 979-5462 or click here for our classroom training schedule