SWK Technologies is a Sage Solutions provider serving companies across the United States including: Buffalo NY, Syracuse NY, Long Island NY, New York City NY, Livingston NJ, Greenwich CT, Los Angeles CA and Chicago IL. We offer Sage MAS 90/200, Sage MAS 500, Sage ERP X3, and MAPADOC.
SageCRM
SageCRM gives you control of your sales pipeline, allowing for managing and reporting on all phases of a sales cycle with instant access to customer data including reports and graphs, quotes, forecasts, and history.
SageCRM Integrates with back-office applications to view financial and non-financial data, automatically distributes leads to sales professionals, and offers mobile and offline solutions. CRM also helps automate and track marketing campaigns and offers metrics on all marketing activities, including ROI.
Other features include online access to service requests, personalized presentation of information, call and escalation histories, interactions, multiple contacts, support cases, and email and documents sent and received. A dashboard manages such activities as calendar, tasks and lists. User may view web and RSS feeds, and tap into social networking through integration with LinkedIn and other sites.
Also offered: wireless connectivity with Microsoft Windows Mobile, and integration with ERP solutions and Microsoft Outlook.