Automated Service by Ascent Business Systems benefits service and repair businesses that recognize revenues through service orders by enhancing existing processes and automating routine tasks. Customers of Automated Service have benefited financially by effectively measuring service profitability and performance, increasing administrative productivity, while enhancing their ability to provide superior customer service.

Customer site and billing information, service history, service contacts, and equipment and warranty records are maintained within Automated Service. Once a service request is recorded, the service job is then available to view and manage from the graphical dispatch system.

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